Samsung GH68-23417A manual Troubleshooting

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troubleshooting

If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.

While using your phone, the following messages may appear:

Message	Try this to solve the problem:
Insert SIM	Ensure that the SIM card is installed
card	correctly.
	When the phone lock feature is
Phone lock	enabled, you must enter the password
	you set for the phone.

Message Try this to solve the problem:

When using the phone for the first time or when the PIN requirement is

PIN lock enabled, you must enter the PIN supplied with the SIM card. You can

disable this feature by using the PIN lock menu.

Your SIM card is blocked, usually as a PUK lock result of entering your PIN incorrectly

several times. You must enter the PUK supplied by your service provider.

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Contents English OPS /2009. Rev S7350 Instructional icons Using this manualCopyright information About Divx Video Contents Troubleshooting Protect your hearing Safety warningsKeep your phone away from small children and pets Avoid interference with pacemakers Install mobile phones and equipment with cautionHandle and dispose of batteries and chargers with care Safety precautions Handle your phone carefully and sensibly Turn off the phone near medical equipmentProtect batteries and chargers from damage Avoid interference with other electronic devices Use your phone in the normal position Allow only qualified personnel to service your phoneEnsure maximum battery and charger life Important usage informationSpecific Absorption Rate SAR certification information Ensure access to emergency servicesCorrect disposal of this product Disclaimer Correct disposal of batteries in this productSafety and usage information Safety and usage information Unpack Introducing your mobile phoneKeys Special Mouthpiece Phone layoutWay KeysIcons DisplayIcon Definition Assembling and preparing your mobile phone Install the SIM card and batteryInsert the SIM or Usim card Charge the battery Insert a memory card optional Turn your phone on and off Switch to the offline profileCustomise your phone Access menusAdjust the volume of the key tones Switch to or from the silent profileSelect a theme for the display Select a wallpaper Idle modeLock your phone Set menu shortcutsUse the simplified menus Make a call Adjust the volumeUse the speakerphone feature Use basic call functionsSend an email Send and view messagesUse the headset Send a text or multimedia messageEnter text in one of the following modes Enter textAdd a new contact Add and find contactsView text or multimedia messages View an emailView photos Use basic camera functionsFind a contact Capture photosListen to the FM radio Listen to musicCapture videos View videosNavigation Listen to music filesBookmark your favourite web pages Use the Google servicesBrowse the web Browse web pagesConnect to Maps Connect to MailCall a recently dialled number Use advanced call functionsView and dial missed calls Make a multiparty call conference call Hold a call or retrieve a held callDial a second call Answer a second callCreate a namecard Use advanced phonebook functionsCall an international number Call a contact from the phonebookCreate a group of contacts Insert text templates in new messages Use advanced messaging functionsCreate a text template Create a multimedia templateCopy music files to a memory card Use advanced music functionsCreate a message from a multimedia template Copy music files via Samsung PC StudioCreate a playlist Synchronise your phone with Windows Media PlayerStore radio stations automatically Customise your music player settingsRecord songs from the FM radio Find information of music Turn on the Bluetooth wireless feature Use the Bluetooth wireless featureReceive data using the Bluetooth wireless feature Find and pair with other Bluetooth- enabled devicesSend data using the Bluetooth wireless feature Activate the mobile tracker Use Remote SIM modeMake fake calls Play a voice memo Record and play voice memosRecord a voice memo Apply a blur effect to a specific area of an image Edit imagesApply effects to images Transform an image Adjust an imageCrop an image Insert a visual featureMake a new video with captured images and videos Edit videosPress Options → Trim Trim any segment of videosApply effects Split videosPress Options → Insert text Insert textMove or copy components in a video Upload a file Upload photos and videos to the webActivate the ShoZu account Create a new destinationLaunch applications Use Java-powered games and applicationsSynchronise data Play gamesCreate feeds Customise RSS reader settingsUse RSS reader Start synchronisationCreate a world clock View your current positionSearch for an item Create and view world clocksAdd a world clock to your display Set and use alarmsSet a new alarm Convert currencies or measurements Stop an alarmDeactivate an alarm Use the calculatorCreate a text memo Set a countdown timerUse the stopwatch Create a new taskCreate an event Manage your calendarChange the calendar view Troubleshooting Your phone displays Service unavailable or Not done Audio quality of the call is poor