Newcon Optik NVS 4 operation manual Customer Support

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10. CUSTOMER SUPPORT

Should you experience any difficulties with your NEWCON OPTIK product, consult the enclosed manual. If the problem remains unresolved, contact our customer support department at (416) 663-6963 or toll free at 1-877-368-6666. Our operating hours are 9am-5pm, Monday - Friday, Eastern Standard Time. At no time should equipment be sent back to Newcon without following the instructions of our technical support department.

NEWCON OPTIK accepts no responsibility for unauthorized returns.

To locate NEWCON Authorized Dealer call: Tel: (416) 663-6963 Fax: (416) 663-9065 Email: newconsales@newcon-optik.com Web: www.newcon-optik.com

The defective products should be shipped to:

From the USA only:

2331 Superior Ave. Cleveland, OH 44114

From all other countries:

105 Sparks Ave., Toronto, ON M2H 2S5, CANADA

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Contents NVS Important Information Table of contents Some of the typical activities where NVS 4 will be useful FeaturesOverview Precautions Delivery SET Specifications NVS4Design Page Operation Instructions Page Page Maintenance Storage Image is degraded and blurred TroubleshootingDevice does not work Unit flashesCondensation accumulates on the parts Visibility decreases and / or disappearsReticle is absent or weak Warranty What This Warranty Does Not CoverCustomer Support Acceptance Certificate Night Vision Device NVSNewcon Optik