Trouble Shooting Guide
Symptom | Possible Cause | Solution | |
| DC adapter is not | Plug DC adapter into wall outlet | |
| plugged into wall outlet? | ||
|
| ||
Console has no | DC adapter is cord is not | Plug DC adapter cord into CG2 power | |
plugged into CG2? | socket | ||
power | |||
Console cable is not | Verify that console cable is connected | ||
| |||
| connected? | properly | |
| The computer is faulty? | Call the Keys Fitness service number | |
|
| Check that the sensor magnet is correctly | |
|
| fitted and passes in front of the sensor | |
| Computer isn't receiving | Check that the gap between sensor and | |
| the magnet is 3mm or less | ||
| a signal from the | Check that all the computer plugs and | |
Strides/Min or Speed | sensor? | sockets are correctly and firmly | |
shows 0 |
| connected | |
|
| Check that the computer wires are not | |
|
| damaged | |
| The sensor is faulty? | If all above checks are okay, then replace | |
| sensor | ||
|
| ||
| The computer is faulty? | Call the Keys Fitness service number | |
|
| Check that the pulse plugs are firmly | |
|
| inserted into the sockets | |
|
| Check to make sure that the batteries in | |
|
| the chest strap are installed correctly | |
|
| Replace the chest strap batteries | |
No HR signal or | Computer is receiving a | Check to see if the receiver is properly | |
faint or intermittent | installed | ||
incorrect HR signal | |||
pulse signal | Check to see if the chest strap is being | ||
| |||
|
| properly worn by user - if skin is | |
|
| extremely dry, then moisten contact | |
|
| points on chest with water and try again | |
|
| If problem still exists then call the Keys | |
|
| Fitness service number | |
| Symptoms include an |
| |
| unusually loud noise | Try reversing the resistance and try | |
Noise from motor | coming from the motor, | ||
again. If this fails, then replace the | |||
which means the gears | |||
| motor. | ||
| are not meshing | ||
|
| ||
| correctly |
|
CLEANING/MAINTENANCE -
Your CG2 Elliptical has been manufactured to withstand many hours of use with minimal maintenance. It may occasional require silicone to be sprayed on the moving part (available at most stores).
Periodically wipe down your machine with mild, soapy water or a diluted general purpose household cleaner. Machine should be wiped down to remove sweat after each use.
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