Using Pulsense View, Troubleshooting | Epson PS-100 specification

Using PULSENSE View

Troubleshooting

Where to get help

Internet support

Telephone support services

Call (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).

Safety instructions

Declaration of Conformity

FCC/IC Notices

FCC ID: BKMAP005

CAN ICES-3(B)/NMB-3(B)

Epson America, Inc. Limited Warranty

One-Year Limited Warranty

You can view live and collected data, such as heart rate, steps, calories, and sleep, from your PS-100 using the PULSENSE View mobile app.

Swipe left/ right for data overview

Show data details

Enter data

■The PS-100 vibrates when entering or leaving a zone. To

turn off vibration, go to > Device Settings > Vibration in the PULSENSE View app. See the in-app help for more information about vibration.

■If you are missing data, note that data collected before pairing with the app cannot be viewed.

■If you are having trouble pairing, make sure you are pairing from the PULSENSE View app, not from your system’s Bluetooth settings.

Visit epson.com/support/ps100 (U.S.) or epson.ca/support/ps100 (Canada) for solutions to common problems. You can get tips, usage information, and FAQs, download utilities, view the User’s Guide, or e-mail Epson.

Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Notices

WARNING:

■Exercise according to your physical capabilities.

■Stop exercising and consult your doctor if you feel unwell during exercise.

■This product is not intended for use to diagnose, prevent, or treat disease or other conditions, and is not a medical device.

■If you have any concerns, consult your doctor before using this product.

■To avoid the possibility of skin irritation or discomfort from wearing the PS-100, you must keep the skin under the band clean and dry at all times. Do not allow water, sweat, dead skin, or dirt to build up under the band. It is important to keep the band clean and dry at all times by wiping the band with a damp cloth, removing the moisture with a towel, and letting it air dry.

■Stop using the PS-100 immediately if you have an allergic reaction to the band. Please consult your doctor if you develop a rash or skin irritation.

■Remove the band from the wrist when recharging the battery.

■Do not use or store this product in the following environments: locations with very high or low temperatures or humidity, near volatile substances, dusty places, or near strong magnetic fields (for example, near a loudspeaker). Doing so may cause electric shock, fire, or the product may malfunction or be damaged.

■Do not disassemble this product, and do not attempt to repair it by yourself. It may cause an electric shock or accident.

■Do not leave this product within reach of young children.

Caution:

■Although the PS-100 is water-resistant, do not pour water directly onto this product or submerge it in water. This can compromise the water-resistant feature and cause the product to fail.

■Do not wear the PS-100 in a bath, shower, sauna, or steamroom. Steam and soap can compromise the water- resistant feature and cause the product to fail.

■Do not use the charging cradle, AC adapter, or USB cable if they are damaged, faulty, or contaminated by foreign material such as dust, water, or dirt.

■Do not use any adapter other than the specified adapter for charging.

According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers:

We: Epson America, Inc.

Located at: 3840 Kilroy Airport Way, MS 3-13, Long Beach, CA 90806

Telephone: (562) 981-3840

Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Trade Name: Epson

Type of Product: Heart Rate Activity Monitor

Model: PS-100

Marketing Name: Pulsense PS-100

IC: 1052F-AP005

This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.

This device complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment has very low levels of RF energy that are deemed to comply without testing of specific absorption ratio (SAR).

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■Reorient or relocate the receiving antenna.

■Increase the separation between the equipment and receiver.

■Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

■Consult the dealer or an experienced radio/TV technician for help.

Epson America, Inc., 3840 Kilroy Airport Way Long Beach, CA 90806, Tel: 562-981-3840

Swipe down for live

heart rate

What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser of the Epson product enclosed with this limited warranty statement that the product, if purchased new and operated in the United States, Canada, or Puerto Rico will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. For warranty service, you must provide proof of the date of original purchase.

What Epson Will Do To Correct Problems: If your product requires service during the limited warranty period, please call the Epson ConnectionSM at the number on the bottom of this statement and be prepared to provide the model, serial number, and date of original purchase. An Epson service technician will provide telephone diagnostic service to determine whether the product requires service. If service is needed, Epson will, at its option, repair or replace the defective unit, without charge for parts or labor. When Epson authorizes an exchange for the defective unit, Epson will ship a replacement product to you, freight prepaid, so long as you use an address in the United States, Canada, or Puerto Rico. You are responsible for securely packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement product in the event that you fail to return the defective one. When warranty service involves the exchange of the product or of a part, the item replaced becomes Epson property. The exchanged product or part may be new or refurbished to the Epson standard of quality, and at Epson’s option, the replacement may be another model of like kind and quality. Epson’s liability for replacement of the covered product will not exceed the original retail selling price of the covered product. Exchange or replacement products or parts assume the remaining warranty period of the product covered by this limited warranty.

What This Warranty Does Not Cover: This warranty covers only normal use in the United States, Canada, or Puerto Rico. This warranty does not cover normal wear and tear; including nicks and scratches, and battery life, unless the damage was caused by a manufacturing defect in materials and workmanship. This warranty does not cover damage caused by parts or services not manufactured, distributed, or certified by Epson nor any losses attributable to the loss or restoration of customer data. This warranty does not cover misuse caused by high impact wear or damage caused by exposure to water as specified in the product user manual. This warranty is not transferable. Software is not covered under

this warranty. See the Epson Pulsense Website for software warranties. Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed. Epson is not responsible for warranty service should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than by Epson or an Epson Authorized Servicer. Postage, insurance, or shipping costs incurred in presenting your Epson product for carry-in warranty service are your responsibility. If a claimed defect cannot be identified or reproduced in service, you will be held responsible for costs incurred.

DISCLAIMER OF WARRANTIES: THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. UNLESS STATED HEREIN, ANY STATEMENTS OR REPRESENTATION MADE BY ANY OTHER PERSON OR FIRM ARE VOID.

Remedies: Your exclusive remedy and Epson’s entire liability for a material breach of this Agreement will be limited to a refund of the price paid for the Epson products covered by this Agreement. Any action for breach of warranty must be brought within 3 months of the expiration date of the warranty. Epson is not liable for performance delays or for nonperformance due to causes beyond its reasonable control. Except as provided in this written warranty, neither Epson nor its affiliates shall be liable for any loss, inconvenience, or damage, including direct, special, incidental or consequential damages, including lost profits, cost of substitute equipment, downtime, claims of third parties, including customers, or injury to property, resulting from the use or inability to use the Epson products, whether resulting from a breach of warranty or any other legal theory. Some jurisdictions do not allow limits on warranties or remedies for breach in certain transactions. In such jurisdictions, the limits in this paragraph and the preceding paragraph may not apply.

In Canada, warranties include both warranties and conditions.

Arbitration, Governing Laws: Any disputes arising out of this Agreement will be settled by arbitration to be conducted before a single arbitrator in Los Angeles, California, in accordance with the commercial Arbitration Rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. This Agreement shall be construed in accordance with the laws of the State of California, except this arbitration clause which shall be construed in accordance with the Federal Arbitration Act.

To find the Epson Authorized Reseller nearest you, please visit our website at: epson.com.

To find the Epson Customer Care Center nearest you, please visit epson.com/support.

To contact the Epson Connection, please call (562) 276-4394 in the U.S. and (905) 709-3839 in Canada or write to Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012.

USE THE SPECIFIED CHARGER

EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Pulsense is a trademark of Seiko Epson Corporation.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

CPD-41827

ATI3057-500021

Printed in China

Pays d’impression : Chine