Information about fibre channel standards and fibre channel in general can be found on the Fibre Channel Association web site, located at:
http://www.fibrechannel.com
Getting Help
Contact your switch supplier for technical support. This includes hardware and software support, all product repairs, and ordering of spare components.
Be prepared to provide the following information to support personnel:
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Switch serial number
Switch worldwide name
Topology configuration
Output from the supportShow telnet command
Detailed description of the problem
Troubleshooting steps already performed
Getting Software Updates
Contact your switch supplier for software updates and maintenance releases. New switch firmware can be installed from the following host operating systems:
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UNIX
Windows NT
Windows 98
Windows 95
Utility programs to facilitate loading firmware, sample Fabric Watch configurations, and MIB files for switch management by SNMP can be accessed on the Brocade website through the following steps:
1.Open a web browser at: http://www.brocade.com
2.Click Support.
3.Click MIBs and RSH Utilities.
4.Click the link for the desired product.
iv | Fabric Watch User’s Guide |