Polk Audio XRt112 Troubleshooting, XM Reference Tuner Specifications, Contacting Customer Service

TROUBLESHOOTING

Your XM Reference Tuner is designed and built to provide trouble-free performance without the need for service. If it does not appear to be functioning correctly, please follow these troubleshooting tips.

1.Make sure all connectors are properly attached to the rear panel of the XM Reference Tuner and to your home audio system.

2.Make sure that the unit is plugged into a standard 120V home current. You may also plug the Power Cord of the XM Reference Tuner into the switched AC Outlets of your pre-amp/receiver, if available.

3.Make sure you have activated your XM Satellite Radio subscription. You must activate your XM Satellite Radio service in order to use this product. To activate your XM Satellite Radio service, make sure you have a major credit card and your XM Satellite Radio ID Number handy and contact XM at http://activate.xmradio.com. You can also activate your service by calling 1-800-852-9696.

If you see this on the display,	You should:
NO SIGNAL
Cause: The XM signal is out of range.	Reposition your High-Gain Antenna.
ANTENNA	Make sure your antenna is securely attached to the
	rear of the unit, that the antenna cable is unkinked
	and undamaged. Turn the XM Reference Tuner off
	and then back on to reset this message.
OFF AIR	Tune in to another channel.
Cause: The channel selected is not
currently broadcasting.

If this happens,	You should:
You can only receive XM channels 0 and 1.	Contact XM as described in the
Cause: Your XM Reference Tuner is not activated.	ACTIVATING YOUR XM SYSTEM section.
The audio sounds distorted.	Reduce the audio output level as described in the
	Menu Commands and Settings Line
	Level Out section.
The audio level is too low.	Increase the audio output level as described in the
	Menu Commands and Settings Line
	Level Out section.
You cannot tune in to a channel.	1. Make sure the channel has not been “skipped.”
(See “Channel Skip/Add.”)	2. Verify that you are authorized to receive that
	channel as part of your subscription with XM and
	that you have not asked XM to block that channel
	on your XM Reference Tuner.
No song title or artist name displays.	Nothing is wrong with your receiver. This is normal
	on many talk and news channels where there is no
	song playing. Also, this information may not yet be
	in the database for some music channels.

XM REFERENCE TUNER SPECIFICATIONS

Signal to Noise Ratio	>80dB
Total Harmonic Distortion + Noise	<0.1%
Channel Separation	>50dB
Dimensions (with feet)	17” W x 2.3” H x 10.5” D
	432mm x 58.4mm x 266.7mm
Remote	2.25" W x 5.375" H x .9" D
Product Weight	6.5 lb.; 2.9 kg
Inputs	XM Antenna – 1 SMB connector
	RS-232C Controller Port
Outputs	Analog Audio – RCA plugs
	Digital – Coax and Optical/Toslink
	Video – Composite video
Color	Black

CONTACTING CUSTOMER SERVICE

Subscription Issues

If you still need assistance, contact XM Satellite Radio by calling 1-800-XM-RADIO(1-800-967-2346).

Hardware Issues

Contact Polk Audio Customer Service 9am-6pm EST 1-800-377-7655, or email polkcs@polkaudio.com.

Care And Feeding of Your XM Reference Tuner

Use only a soft dry cloth to clean cabinet of your XM Reference Tuner.

Do not use any solvents, chemicals or cleaning solutions containing alcohol, ammonia or abrasives. Do not allow liquids to spill on the unit.

Do not use sprays near your XM Reference Tuner.

Keep your XM Reference Tuner out of direct sunlight or other sources of extreme heat. Make sure your XM Reference Tuner has adequate ventilation.

Failure to follow these instructions may result in damage to your XM Reference Tuner and may void the warranty.

10 Contact Polk Audio Customer Service 1-800-377-7655 (Outside US: 410-358-3600) Monday-Friday, 9:00 AM-6:00 PM Eastern Time, polkcs@polkaudio.com for more information visit our website at www. polkaudio . com 11