Hotpoint Aquarius+ manual Troubleshooting, Problem, Possible causes / Solution, Machine leaks?

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Troubleshooting

GB

If your machine seems not to be working, go through the following troubleshooting suggestions before you call your

Service Centre (see Service).

 

Problem:

The machine won’t start?

The wash cycle won’t start?

The machine fails to fill with water?

The machine does not drain or spin?

The machine makes a noise or vibrates too much during the spin cycle?

The machine leaks?

Possible causes / Solution:

Check the appliance is fully plugged into the socket and switched on.

Is the socket ok? Try another appliance in the socket to check.

Is the fuse in the plug ok? If not, replace it (see Care and Maintenance).

There has been a power failure.

The appliance door is not shut properly.

The ON/OFF button has not been pressed.

The Start/Cancel button has not been pressed for at least 3 seconds.

The cold water supply tap is not turned on - H20 is displayed (Aquarius+ only).

Aquarius+ only: Have you selected Time Delay (see Programmes and Option Modifiers).

The Start/Cancel button has not been pressed, for at least 3 seconds.

Is the ‘Prewash’ indicator light flashing? This indicates the machine cannot take in water (see Installation), check:

-The cold water inlet hose is connected to the tap.

-The hose is kinked.

-The cold water supply tap is not turned on.

-There is a water shortage.

-The water pressure is insufficient.

There has been an unbalanced load and the machine could not spin (see ‘Automatic Features’, Programmes and Option Modifiers).

Has the drain hose been installed correctly (see Installation)?

Are the drain hose, standpipe or undersink connections blocked?

Has the ‘Rinse Hold’ option been selected? ‘Rinse Hold’ indicator light will flash. To complete the paused programme press either the Start/Cancel button or the ‘Rinse Hold’ button (see Programmes and Option Modifiers).

Check the pump chamber is clear of any debris (see Installation)?

Aquarius only: (if available on your model) Has the Variable Spin Speed dial been set to ‘No Spin’ (see Programmes and Option Modifiers).

The transit fixings were not removed correctly (see Installation).

The washing machine is not level (see Installation).

The washing machine is closed in, between furniture cabinets and the wall (see Installation).

Check all loose items, such as coins were removed from the laundry.

The cold water inlet hose is not connected correctly (see Installation).

Is your water pressure within limits (see Installation)?

The drain hose is not secured properly or is blocked (see Installation).

The detergent dispenser is obstructed, clean it (see Care and Maintenance).

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Contents Washing Machine Programme Guide Wash Labels Explained Contents Aquarius control panel features Washing Machine DescriptionGB Aquarius Aquarius+ control panel features Aquarius+Special features ProgrammesOption Modifiers Did you know?…Programmes Option Modifiers Option modifiersLabel Programme Type / Fabric Description Temp Max Load Appr Option GB Starting a wash programme Typical wash loadOperating the machine On-Off / Selecting a programme To stop or change a programmeAutomatic features Unbalanced load detectionNo water detection Troubleshooting ProblemPossible causes / Solution Machine leaks?Troubleshooting Safety Advice Technical details chart Technical DetailsService Spare Parts