What to do if… 23
Problem
The machine does not fill:
The machine fills then empties immediately:
The machine does not empty and/or does not spin:
There is water on the floor:
Possible cause/Solution
The water tap is closed. (Yellow pilot light of button 5 blinks)
• Open the water tap.
The inlet hose is squashed or kinked. (Yellow pilot light of button 5 blinks)
• Check the inlet hose connection.
The filter in the inlet hose or the inlet valve filter are blocked. (Yellow pilot light of button 5 blinks)
•Clean the water inlet filters (see "Cleaning the water inlet filters" for more details)
The door is not properly closed. (Yellow pilot light of button 5 blinks)
• Close firmly the door.
The end of the drain hose is too low.
•Refer to relevant paragraph in «water drain- age» section.
The drain hose is squashed or kinked. (Yellow pilot light of button 5 blinks)
• Check the drain hose connection.
The drain filter is clogged. (Yellow pilot light of button 5 blinks)
• Clean the drain filter.
An option or a programme that ends with the water still in the tub or a that eliminates all the spinning phases has been selected.
•Select the draining or spinning programme. The laundry is not evenly distributed in the drum.
•Redistribute the laundry.
•The laundry load is perhaps to little, add more items, redistribute the load manually and then select the spinning programme.
Too much detergent or unsuitable detergent (creates too much foam) has been used.
•Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fittings. It is not always easy to see this as the water runs down the hose; check to see if it is damp.
•Check the water inlet hose connection. The drain or the inlet hose is damaged.
•Replace it with a new one.
The cap on the emergency emptying hose has not been replaced or the filter has not been properly screwed in after cleaning action.
•Refit the cap on the emergency emptying hose or screw the filter fully in.