Troubleshooting
GB | If your machine seems not to be working, go through the following troubleshooting suggestions before you call your | |
Service Centre (see Service). | ||
|
Problem:
The machine won’t start?
The wash cycle won’t start?
The machine fails to fill with water?
The machine does not drain or spin?
The machine makes a noise or vibrates too much during the spin cycle?
The machine leaks?
Possible causes / Solution:
●Check the appliance is fully plugged into the socket and switched on.
●Is the socket ok? Try another appliance in the socket to check.
●Is the fuse in the plug ok? If not, replace it (see Care and Maintenance).
●There has been a power failure.
●The appliance door is not shut properly.
●The ON/OFF Pause button has not been pressed.
●The START/CANCEL button has not been pressed.
●The cold water supply tap is not turned on - the ‘tap’ icon flashes and ‘H20’ is displayed.
●Have you selected Time Delay? (see Programmes and Option Modifiers).
●Is Child Lock activated? (see Programmes and Option Modifiers).
●The START/CANCEL button has not been pressed.
●Is a ‘tap’ icon flashing and ‘H20’ shown on the display?
This indicates the machine cannot take in water (see Installation), check:
-The cold water inlet hose is connected to the tap.
-The hose is not kinked.
-The cold water supply tap is turned on.
-There is not a water shortage.
-The water pressure is sufficient.
●There has been an unbalanced load and the machine could not spin (see ‘Automatic Features’, Programmes and Option Modifiers).
●Has the drain hose been installed correctly (see Installation)?
●Are the drain hose, standpipe or undersink connections blocked?
●Has the ‘Rinse Hold’ option been selected? ‘Rinse Hold’ option light will flash. To complete the paused programme press either the START/CANCEL button or the ‘Rinse Hold’ button (see Programmes and Option Modifiers).
●Have you used the Variable Spin option button and set the programmes spin to ‘OFF’ (see Programmes and Option Modifiers)?
●The transit fixings were not removed correctly (see Installation).
●The washing machine is not level (see Installation).
●The washing machine is closed in, between furniture cabinets and the wall (see Installation).
●Check all loose items, such as coins were removed from the laundry.
●The cold water inlet hose is not connected correctly (see Installation).
●Is your water pressure within limits (see Installation)?
●The drain hose is not secured properly or is blocked (see Installation).
●The detergent dispenser is obstructed, clean it (see Care and Maintenance).
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