Assistance or Service
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service
Call the Consumer Assistance Center toll free at 
to assist you.
When calling:
Please know the purchase date, and the complete model and serial number of your appliance (see the “A Note to You” section). This information will help Whirlpool better respond to your request.
Consultants provide assistance with:
•Installation information
•Use and maintenance procedures
•Accessory and repair parts sales
•Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)
•Referrals to local dealers, service companies, and repair parts distributors.
Whirlpool designated service
technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
If you need replacement parts
If you need to order replacement parts, we recommend that you only use Factory Specified Parts. These parts will fit right and work right, because they are made to the same exacting specifications used to build every new CROSLEY® appliance.
To locate Factory Specified Parts in your area, call the Consumer Assistance Center or your nearest Whirlpool designated service center.
For further assistance
If you need further assistance, you can write to Crosley with any questions or concerns at:
Crosley Distribution Center c/o Correspondence Dept.
675 N. Main St.
Please include a daytime phone number in your correspondence.
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