Hoover Nextra 8 manual Troubleshooting, What might be the cause

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Troubleshooting

What might be the cause of...

Defects you can remedy yourself

Before calling GIAS Service for technical advice please run through the following checklist. A charge will be made if the machine is found to be working or has been installed incorrectly or used incorrectly. If the problem persists after completing the recommended checks, please call GIAS Service (tel: 08705 400 600), they may be able to assist you over the telephone or arrange a service call.

The machine will not start…

Close the door. Check that there is power to the machine. Select a programme and press START. Check if the door locked light is illuminated.

If it is not, check the following:

1.Is the machine connected to the electrical supply?

2.Is the electrical supply OK, check another socket?

3.Has the fuse on the machine blown? If so, replace it.

If the door locked light is illuminated and the machine does not start this means that the machine cannot fill with water, check the following:

1.Check the programme dial is correctly aligned with the programme.

2.Is the water supply to the machine switched on?

3.Are the pipes kinked or restricted in any way?

Water does not drain away…

Ensure that there is not a blockage in the drain hose or the hose is not kinked.

Is the drain hose installed correctly? If connected to the sink waste make sure you have cut the membrane or removed the bung from the under sink drainage unit.

Check for foreign bodies in the filter. If present, clean the filter. Before opening the filter, ensure that the drum is not full of water. If it is full the machine may be drained using the procedure defined on page 30.

If you have found any of the above problems correct them and run the machine through a spin cycle to drain the water.

Water on the floor around the washing machine….

Is the fill hose tightened? If so, replace the rubber washers and re-tighten.

Is the standpipe or the household drain blocked? If so, clear the blockage yourself or call a plumber.

Is there clothing or dirt between the door gasket and the door glass? Ensure that the door glass and gasket are kept clean and free of laundry when loading the machine.

The machine does not spin…

Water has not drained from the machine? Check the points highlighted above.

Is the load unbalanced? To reduce noise and vibration and improve the machine’s reliability and life, the machine is fitted with an electronic sensor that detects if the load is unbalanced. To improve the spin performance the load can be re-distributed by hand at the end of the cycle and then re-spun.

The machine is noisy or vibrates a lot during the cycle…

Has the transit system been fully removed? Check that the bracket and the polystyrene packing have been taken off the machine.

Are there any loose items in the pockets of clothing that can rattle in the drum and cause damage?

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Contents Instruction Book Contents Introduction Delivery informationDo’s Don’tsUnpacking the product Qxd 26/10/2006 1212 European Directive 2002/96/EC Installation Choose a locationElectricity supply Water supplyThis Appliance Must be Connected to a Connecting to the cold water supplyGrey pipe to the white threaded inlet on the machine Option Waste pipe connection waste trap Connection of the machine to the drainOption Into a standpipe Adjusting the feet Moving the machine into positionInstallation testing is now complete Testing the installationThis programme will take approximately 2 hours to complete Loading your washing machine Washing and Drying adviceSorting the laundry Sort the load for drying DryingThings to avoid Dispenser Detergent dosageDispensing instructions Dispensing in the drumControl Panel Turning the machine OnStart Pause PauseDoor Locked indicator Cancelling and changing the programmeCountdown display Wash and Dry Options Drying Selector Programme DescriptionAutomatic Features Drying Time GuideAutomatic Variable Capacity Half Load Out of Balance protectionProgramme Selector Special ProgrammesTime Saving Programmes Programme Guide Load Dry AvailableTypical Wash and Dry Cycle Selecting the programmePreparing the laundry Loading the laundryWhen the programme has finished Starting the cycleTo test the laundry for dryness Be very careful as the load and door glass may be very hotCleaning the soap dispenser Cleaning and Routine MaintenanceCleaning the door glass Maintenance wash Cleaning the filterThis wash will take approximately 2 hours to complete Troubleshooting What might be the causeProblem with the dispenser… Programme takes a long time…Door will not open… Clothes load is not dry…Power Failure Do not force open the doorCustomer Service Phone Gias on 08705 400Your Guarantee Gias Service Tel 08705 400 Support Service Eire 018301Hoover Spares Service Tel 01204 For service and repairs please call our national number

Nextra 8 specifications

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