TROUBLESHOOTING
What Might be the Cause of...
Defects you can remedy yourself
Before calling GIAS Service for technical advice please run through the following checklist. A charge will be made if the machine is found to be working or has been installed incorrectly or used incorrectly.
If the problem persists after completing the recommended checks, please call GIAS Service, they may be able to assist you over the telephone.
Drying time is too long/clothes are not dry enough…
●Have you selected the correct drying time/programme?
●Were the clothes too wet? Were the clothes thoroughly wrung or spindried?
●Does the filter need cleaning?
●Is the dryer overloaded?
●Has the Delicates option been selected from a previous cycle?
The dryer does not operate…
●Is there a working electricity supply to the dryer? Check using another appliance such as a table lamp.
●Is the plug properly connected to the mains supply?
●Is there a power failure?
●Has the fuse blown?
●Is the door fully closed?
●Is the dryer switched on, both at the mains supply and at the machine?
●Has the drying time or the programme been selected?
●Has the machine been switched on again after opening the door?
The dryer is noisy…
●Switch off the dryer and contact GIAS Service for advice.
The Filter Care Indicator is on…
●Does the filter need cleaning?
The Empty Water Indicator is on…
●Does the water container need emptying?
CUSTOMER SERVICE
Should there still be a problem with your dryer after completing all the recommended checks, please call GIAS Service for advice.
They may be able to assist you over the telephone or arrange for a suitable appointment for an engineer to call under the terms of your guarantee. However, a charge may be made if any of the following applies to your machine:
●Is found to be in working order.
●Has not been installed in accordance with the installation instructions.
●Has been used incorrectly.
If the supply cord on this appliance is damaged, it must be replaced by a special cord which is only available from GIAS Service or an authorised Hoover Dealer.
Spares
Always use genuine spares, available direct from GIAS Service.
Spares Service Tel: 08443 712758
GIAS Service
For service and repairs call your local GIAS Service engineer.
Phone GIAS on 08444 995599
Eire – 0818 2000021
EN 12