What Are You Looking For?

Find It Here

 

 

• Service Tag and Express Service Code

Service Tag and Microsoft Windows License

• Microsoft Windows License Label

These labels are located on your computer.

 

• Use the Service Tag to

 

identify your computer

 

when you use

 

support.dell.com or contact

 

technical support.

 

• Enter the Express Service

 

Code to direct your call

 

when contacting technical support.

 

 

• Solutions — Troubleshooting hints and tips,

Dell Support Website — support.dell.com

articles from technicians, online courses, and

NOTE: Select your region to view the appropriate support site.

frequently asked questions

NOTE: Corporate, government, and education customers can

• Community — Online discussion with other

also use the customized Dell Premier Support website at

Dell customers

premier.support.dell.com. The website may not be available in

• Upgrades — Upgrade information for

all regions.

components, such as memory, the hard drive, and

 

the operating system

 

• Customer Care — Contact information, service

 

call and order status, warranty, and repair

 

information

 

• Service and support — Service call status and

 

support history, service contract, and online

 

discussions with technical support

 

• Reference — Computer documentation, details

 

on my computer configuration, product

 

specifications, and white papers

 

• Downloads — Certified drivers, patches, and

 

software updates

 

• Desktop System Software (DSS) — If you

 

reinstall the operating system for your computer,

 

you should also reinstall the DSS utility. DSS

 

provides critical updates for your operating

 

system and support for Dell 3.5-inch USB floppy

 

drives, Intel® Pentium® M processors, optical

 

drives, and USB devices. DSS is necessary for

 

correct operation of your Dell computer. The

 

software automatically detects your computer

 

and operating system and installs the updates

 

appropriate for your configuration.

 

6

Quick Reference Guide

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Dell 210L Microsoft Windows License Label, Use the Service Tag to, Identify your computer, When you use, Technical support