GE WBSR3000 owner manual Before you call for service…

Before you call for service… ge.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit ge.com. You may not need to call for service.

WATER	Possible Causes	What To Do
Too many suds	Type of detergent	• Switch to a lower sudsing detergent brand and follow
		instructions on package.
	Soft water	• Try less detergent.
	Too much detergent	• Measure your detergent carefully. Use less soap if you
		have soft water, a smaller load or a lightly soiled load.
Water leaks	Fill hoses or drain hose is	• Make sure hose connections are tight at faucets and
	improperly connected	rubber washers are installed. Make sure end of drain
		hose is correctly inserted in and secured to drain facility.
		The drain hose should be inserted into the washer and
		the collar or clip should be screwed in. Remove any kinks
		from the drain hose. Make sure that the hose connection
		is not strained when the washer is pushed close to the
		wall.
	Household drain may be clogged • Check household plumbing. You may need to call a
		plumber.
	Constant water pressure to the fill	• Tighten hoses at the faucets and turn the water off after
	hoses at the water source	each use.
		• Check condition of the fill hoses; they should be replaced
		every 5 years.
	Using too much detergent in	• Use less detergent. Use less soap if you have soft water, a
	washer	smaller load or a lightly soiled load.
	Fill hoses, washers and screens	• Check that the rubber washers and screens have been
		installed correctly. Fill hoses, washers and screens should
		be replaced every 5 years.
	Overloading the washer	• Loosely load clothes no higher than the top row of holes
		in the washer basket. The level of the water should be just
		above the clothes.
Water temperature	Cooler water temperatures provide	• New laundry detergents have been formulated to
seems incorrect	improved energy efficiency	work with cooler water temperatures without affecting
		wash performance.
	Control is not set properly	• Check water temperature control (on some models) or
		Cycle knob and adjust.
	Water supply is turned off	• Turn both hot and cold faucets fully on and make sure
	or improperly connected	hoses are connected to correct faucets.
	Water valve screens are	• Turn off the water source and remove the water
	stopped up	connection hoses from the upper back of the washer. Use
		a brush or toothpick to clean the screens in the machine.
		Reconnect the hoses and turn the water back on.
	House water heater is	• Make sure house water heater is delivering water
	not set properly	at 120°F–140°F (48°C–60°C).
Water won’t drain	Drain hose is kinked or	• Straighten drain hose and make sure washer is not sitting
	improperly connected	on it.
		• Top of drain outlet should be less than 8 ft. (2.5 m)
		above floor.

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Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support