Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
| WATER | Possible Causes | What To Do | ||
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| Water fills and drains | Siphoning | • If your standpipe or drain for the washer is less than 3 | ||
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| feet off the floor, the water will drain from the tub while | ||
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| it is filling. Lifting the drain hose at least 3 feet off the | |
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| floor will allow the water to remain in the tub until the | |
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| pump drains it out. The | |
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| hose high enough to do this. The | |
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| included with the installation parts package for your | |
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| washer. | |
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| • Another way siphoning can occur is if the standpipe is | |
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| stuffed with rags or other items that prevent air from | |
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| escaping with the water. Air flow is needed to break the | |
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| suction. | |
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| • Check to make sure only the straight part of the drain | |
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| hose is inserted into the standpipe; no ribs of the drain | |
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| hose should be in the standpipe or drain pipe. | |
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| • The washer drain must be 3 feet or more off of the floor | |
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| to prevent the washer from draining during fill. If your | |
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| washer drain is less than 3 feet above the floor, use the | |
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| drain hose to the back of your washer. The clip will hold | |
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| the drain hose in place and ensure that the washer does | |
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| not | |
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| details. | |
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| • Only the straight top portion of the drain hose should be | |
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| inserted into the drain. Inserting the ribbed section of | |
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| the hose may create a siphon, and cause the washer to | |
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| drain as it fills. | |
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| • If the drain opening is excessively tight around the drain | |
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| hose, or if the opening around the hose is closed with | |
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| rags or other material, a siphon may occur, and the | |
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| washer will drain as it fills. To avoid this problem, ensure | |
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| that there is open area around the end of the drain hose | |
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| to allow air to flow into the drain as water is pumped out | |
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| of the washer. | |
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| OPERATION | Possible Causes | What To Do | ||
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| Washer pauses during | This is normal | • The washer may pause during the spin cycle to remove | ||
| spin cycle |
| soapy water more efficiently. | ||
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| Washer won’t operate | Washer is unplugged | • Make sure cord is plugged securely into a working outlet. | ||
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| Water supply is turned off | • Turn both hot and cold faucets fully on. | |
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| Controls are not set | • Check controls and make sure Cycle knob is pulled out | |
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| properly | to ON position. | |
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| Lid is | • Close lid and reset cycle, to the beginning if necessary. | |
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| prevents agitation and spinning |
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| when lid is up |
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| Circuit breaker/fuse is | • Check house circuit breakers/fuses. Replace fuses or | |
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| tripped/blown | reset breaker. Washer should have separate outlet. | |
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| PERFORMANCE | Possible Causes | What To Do | ||
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| Colored spots | Incorrect use of fabric | • Check fabric softener package for instructions and follow | ||
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| softener | directions for using dispenser. | |
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| • Pretreat stain and rewash. | |
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| Dye transfer | • Sort whites or lightly colored items from dark colors. | ||
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