GE WBSR3000 Possible Causes What To Do Water fills and drains, At the same time, Spin cycle

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Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

 

WATER

Possible Causes

What To Do

 

 

 

 

 

 

Water fills and drains

Siphoning

If your standpipe or drain for the washer is less than 3

 

at the same time

 

feet off the floor, the water will drain from the tub while

 

 

 

 

it is filling. Lifting the drain hose at least 3 feet off the

 

 

 

 

floor will allow the water to remain in the tub until the

 

 

 

 

pump drains it out. The anti-siphon clip will lift the drain

 

 

 

 

hose high enough to do this. The anti-siphon clip is

 

 

 

 

included with the installation parts package for your

 

 

 

 

washer.

 

 

 

 

Another way siphoning can occur is if the standpipe is

 

 

 

 

stuffed with rags or other items that prevent air from

 

 

 

 

escaping with the water. Air flow is needed to break the

 

 

 

 

suction.

 

 

 

 

Check to make sure only the straight part of the drain

 

 

 

 

hose is inserted into the standpipe; no ribs of the drain

 

 

 

 

hose should be in the standpipe or drain pipe.

 

 

 

 

The washer drain must be 3 feet or more off of the floor

 

 

 

 

to prevent the washer from draining during fill. If your

 

 

 

 

washer drain is less than 3 feet above the floor, use the

 

 

 

 

anti-siphon clip shipped with your washer to attach the

 

 

 

 

drain hose to the back of your washer. The clip will hold

 

 

 

 

the drain hose in place and ensure that the washer does

 

 

 

 

not self-drain during fill. See installation instructions for

 

 

 

 

details.

 

 

 

 

Only the straight top portion of the drain hose should be

 

 

 

 

inserted into the drain. Inserting the ribbed section of

 

 

 

 

the hose may create a siphon, and cause the washer to

 

 

 

 

drain as it fills.

 

 

 

 

If the drain opening is excessively tight around the drain

 

 

 

 

hose, or if the opening around the hose is closed with

 

 

 

 

rags or other material, a siphon may occur, and the

 

 

 

 

washer will drain as it fills. To avoid this problem, ensure

 

 

 

 

that there is open area around the end of the drain hose

 

 

 

 

to allow air to flow into the drain as water is pumped out

 

 

 

 

of the washer.

 

 

 

 

 

 

 

OPERATION

Possible Causes

What To Do

 

 

 

 

 

 

 

Washer pauses during

This is normal

The washer may pause during the spin cycle to remove

 

spin cycle

 

soapy water more efficiently.

 

 

 

 

 

 

 

Washer won’t operate

Washer is unplugged

Make sure cord is plugged securely into a working outlet.

 

 

 

 

 

 

 

 

 

Water supply is turned off

Turn both hot and cold faucets fully on.

 

 

 

 

 

 

 

 

 

Controls are not set

Check controls and make sure Cycle knob is pulled out

 

 

 

properly

to ON position.

 

 

 

 

 

 

 

 

 

Lid is open—safety feature

Close lid and reset cycle, to the beginning if necessary.

 

 

 

prevents agitation and spinning

 

 

 

 

 

when lid is up

 

 

 

 

 

 

 

 

 

 

 

Circuit breaker/fuse is

Check house circuit breakers/fuses. Replace fuses or

 

 

 

tripped/blown

reset breaker. Washer should have separate outlet.

 

 

 

 

 

 

 

PERFORMANCE

Possible Causes

What To Do

 

 

 

 

 

 

 

Colored spots

Incorrect use of fabric

Check fabric softener package for instructions and follow

 

 

 

softener

directions for using dispenser.

 

 

 

 

Pretreat stain and rewash.

 

 

 

 

 

 

12

 

Dye transfer

Sort whites or lightly colored items from dark colors.

 

 

 

 

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Contents Washers Water Heater Safety Operating Instructions Ge.comAbout the washer control panel Model WBSR3140 and WBSR3000 Model WCSR4170Ge.com Control settings TemperatureModel WJRR4170 Load SizeAbout the washer features 2nd Rinse Option on some modelsCleaning the Fabric Softener Dispenser on some models Liquid Bleach Dispenser on some modelsLoading and using the washer Sorting Wash LoadsCare and Cleaning of the Washer Before you call for service… Possible Causes What To Do Water fills and drains At the same timePossible Causes What To Do Washer pauses during Spin cyclePerformance Possible Causes What To Do Grayed or yellowed ClothesLint or residue on PillingPeel off cleanly Possible Causes What To Do Washer is noisyPossible Causes What To Do Labels on the exterior Washer will notGE Washer Warranty What Is Not CoveredFor The Period We Will Replace One YearSchedule Service Parts and AccessoriesConsumer Support GE Appliances Website Real Life Design Studio