
Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
  | WATER | Possible Causes | What To Do | ||
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  | Water fills and drains | Siphoning  | • If your standpipe or drain for the washer is less than 3  | ||
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  | feet off the floor, the water will drain from the tub while  | ||
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  | it is filling. Lifting the drain hose at least 3 feet off the  | |
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  | floor will allow the water to remain in the tub until the  | |
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  | pump drains it out. The   | |
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  | hose high enough to do this. The   | |
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  | included with the installation parts package for your  | |
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  | washer.  | |
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  | • Another way siphoning can occur is if the standpipe is  | |
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  | stuffed with rags or other items that prevent air from  | |
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  | escaping with the water. Air flow is needed to break the  | |
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  | • Check to make sure only the straight part of the drain  | |
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  | hose is inserted into the standpipe; no ribs of the drain  | |
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  | hose should be in the standpipe or drain pipe.  | |
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  | • The washer drain must be 3 feet or more off of the floor  | |
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  | to prevent the washer from draining during fill. If your  | |
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  | washer drain is less than 3 feet above the floor, use the  | |
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  | drain hose to the back of your washer. The clip will hold  | |
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  | the drain hose in place and ensure that the washer does  | |
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  | details.  | |
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  | • Only the straight top portion of the drain hose should be  | |
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  | inserted into the drain. Inserting the ribbed section of  | |
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  | the hose may create a siphon, and cause the washer to  | |
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  | drain as it fills.  | |
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  | • If the drain opening is excessively tight around the drain  | |
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  | hose, or if the opening around the hose is closed with  | |
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  | rags or other material, a siphon may occur, and the  | |
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  | washer will drain as it fills. To avoid this problem, ensure  | |
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  | that there is open area around the end of the drain hose  | |
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  | to allow air to flow into the drain as water is pumped out  | |
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  | OPERATION | Possible Causes | What To Do | ||
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  | Washer pauses during | This is normal  | • The washer may pause during the spin cycle to remove  | ||
  | spin cycle | 
  | soapy water more efficiently.  | ||
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  | Washer won’t operate | Washer is unplugged  | • Make sure cord is plugged securely into a working outlet.  | ||
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  | Water supply is turned off  | • Turn both hot and cold faucets fully on.  | |
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  | Controls are not set  | • Check controls and make sure Cycle knob is pulled out  | |
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  | properly  | to ON position.  | |
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  | Lid is   | • Close lid and reset cycle, to the beginning if necessary.  | |
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  | prevents agitation and spinning  | 
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  | when lid is up  | 
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  | Circuit breaker/fuse is  | • Check house circuit breakers/fuses. Replace fuses or  | |
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  | tripped/blown  | reset breaker. Washer should have separate outlet.  | |
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  | PERFORMANCE | Possible Causes | What To Do | ||
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  | Colored spots | Incorrect use of fabric  | • Check fabric softener package for instructions and follow  | ||
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  | softener  | directions for using dispenser.  | |
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  | • Pretreat stain and rewash.  | |
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  | Dye transfer  | • Sort whites or lightly colored items from dark colors.  | ||
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