GE EWA4500 Pilling, Snags, holes, tears, rips, Or excessive wear, Wrinkling, Washer is noisy

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Before you call for service…

Troubleshooting Tips

PERFORMANCE (cont.)	Possible Causes	What To Do
Pilling	Result of normal wear on	• While this is not caused by the washer, you can slow the
	poly-cotton blends and	pilling process by washing garments inside out.
	fuzzy fabrics
Snags, holes, tears, rips	Pins, snaps, hooks, sharp	• Fasten snaps, hooks, buttons and zippers.
or excessive wear	buttons, belt buckles,	• Remove loose items like pins, objects in pockets and
	zippers and sharp objects	sharp buttons.
	left in pockets
		• Turn knits (which snag easily) inside out.
	Undiluted chlorine bleach	• Check bleach package instructions for proper amount.
		• Never add undiluted bleach to wash or allow clothes to
		come in contact with undiluted bleach.
	Chemicals like hair bleach	• Rinse items that may have chemicals on them before
	or dye, permanent wave	washing.
	solution
Wrinkling	Improper sorting	• Avoid mixing heavy items (like work clothes) with
		light items (like blouses).
		• Try a fabric softener.
	Overloading or incorrect	• Load your washer so clothes have enough room to move
	water level	freely with water covering all of the clothes.
	Incorrect wash and	• Match Cycle selection to the type of fabric you are washing
	dry cycles	(especially for easy care loads).
	Repeated washing in	• Wash in warm or cold water.
	water that is too hot

NOISE	Possible Causes	What To Do
Washer is noisy	Washer is uneven	• To level the front of the washer, adjust the front leveling
		legs by rotating the individual leg in the proper direction
		for up or down. To level back of washer, lift back of
		machine 4″ (11 cm) and set down.
	Washer load is	• Press PAUSE to stop the washer, open the lid and
	unbalanced	redistribute the load evenly. Close the lid and press START.
	Shipping rod is still	• To remove shipping rod from washer, pull yellow tag and
	assembled in unit	attached rod from the bottom right-hand side of washer.
	Washer is sitting too close	• Pull washer away from the wall; about 4″ (11 cm)
	to wall (causes knocking	is needed.
	during cycle)
	Washer pauses during	• The washer pauses during the spin cycle to remove
	spin cycle	soapy water more efficiently.
	Knock between cycles	• This is a normal sound of the drive system engaging.
	and during spin

OTHER	Possible Causes	What To Do
Labels on the exterior	Occasionally the adhesive	• Use a hair dryer set at the lowest heat setting, directing
of the washer will not	used on the labels does	the air at the label for a short amount of time. This will
peel off cleanly	not release cleanly	release the adhesive easily, without damaging the surface
		of the washer.
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