
Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Troubleshooting Tips
| PERFORMANCE (cont.) | Possible Causes | What To Do | 
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| Pilling | Result of normal wear on | • While this is not caused by the washer, you can slow the | 
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 | pilling process by washing garments inside out. | |
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 | fuzzy fabrics | 
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| Snags, holes, tears, rips | Pins, snaps, hooks, sharp | • Fasten snaps, hooks, buttons and zippers. | 
| or excessive wear | buttons, belt buckles, | • Remove loose items like pins, objects in pockets and | 
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 | zippers and sharp objects | |
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 | sharp buttons. | |
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 | left in pockets | |
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 | • Turn knits (which snag easily) inside out. | |
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 | Undiluted chlorine bleach | • Check bleach package instructions for proper amount. | 
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 | • Never add undiluted bleach to wash or allow clothes to | 
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 | come in contact with undiluted bleach. | 
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 | Chemicals like hair bleach or | • Rinse items that may have chemicals on them before | 
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 | dye, permanent wave solution | washing. | 
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| Wrinkling | Improper sorting | • Avoid mixing heavy items (like work clothes) with light items | 
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 | (like blouses). | 
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 | • Try a fabric softener. | 
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 | Overloading or incorrect | • Load your washer so clothes have enough room to move | 
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 | water level | freely with water covering all of the clothes. | 
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 | Incorrect wash and | • Match Cycle selection to the type of fabric you are washing | 
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 | dry cycles | (especially for easy care loads). | 
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 | Repeated washing in | • Wash in warm or cold water. | 
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 | water that is too hot | 
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| SOUNDS | Possible Causes | What To Do | 
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| “Metallic clicking” | Shifter mechanism is | • The drive system will engage at the start of agitate and | 
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 | engaging or disengaging | disengage when agitate is complete. This occurs multiple | 
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 | times during the wash. | 
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| “Click” when water | Relay switch | • The relay makes a click sound when activated. The water | 
| stops filling | 
 | level activates the relay and stops filling. | 
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| “Clicking” behind Control | Automatic Temperature | • This valve mixes in cold and hot water. The “clicking” is the | 
| Panel during fill | Control Valve | valve turning on and off. | 
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| Water volume changes | Automatic Temperature | • This valve mixes in cold and hot water. The sound changes | 
| during fill | Control Valve | when the valves are turned on and off. | 
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| Motor “whining up” or | Motor ramping up/down | • The motor will speed up incrementally during the spin cycle. | 
| “coasting down” in spin | during spin cycle | When spin is complete, it will coast until it stops. | 
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| “Humming” | Water drain pump | • The drain pump will make a humming sound when pumping | 
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 | out water after agitation stops and continue until spin is | 
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 | complete. | 
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| “Gurgling” | Water drain pump | • When the pump starts drawing in air, It starts to gurgle. | 
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 | The washer should then begin spinning and the sound will | 
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 | continue until it is done spinning. | 
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