Removing Mineral Buildup

One common problem with steamers is mineral build-up caused by a high mineral content in many municipal water supplies. Mineral residue inside of internal pipes and heater can cause intermittent steaming or, in some cases, no steaming at all.

NOTE: To reduce or eliminate occurrence of mineral build-up we recommend use of de-mineralized or distilled water in unit.

The procedure below can be used to reduce mineral build-up. If you are unable to use de-mineralized or distilled water, we recommend you follow this procedure monthly.

1.Turn unit off, and unplug power cord.

2.Remove Hose and Pole from unit.

3.Drain Water Tank by following steps 1-7 of the Cleaning and Long- Term Storage procedure on page 12 of this manual.

4.Mix a solution of 50% vinegar and 50% water. In most cases, 32oz. of this solution will be sufficient. (16oz. of each)

5.Slowly pour water-vinegar solution into Hose Base connector.

6.If standing water-vinegar solution becomes visible in Water Tank’s inlet hole, continue to pour solution into Hose Base until mixture is visible in Water Tank.

7.If standing water-vinegar solution does not become visible in Water Tank’s inlet hole, continue pouring solution into Hose Base until standing solution appears near top of Hose Base. Pour additional solution into Water Tank until a layer of solution covers bottom.

8.Allow to stand for 40 minutes.

9.Drain solution out of Water Tank by removing drain plug and allowing liquid to drain into a sink or tub.

10.Drain solution out of Hose Base by tilting unit over a sink or tub and pouring the water out of Hose Base.

11.Pour clean water in Hose Base and Water Tank inlet, and drain. Repeat this step until vinegar odor dissipates.

12.Reassemble unit and operate normally.

If this procedure does not return unit to normal operation, it may be in need of servicing. Please Contact our trained customer support team at (800) 711-6617 ext. 102/130.