Tricity Bendix TM 321 W manual Something Not Working, Service & Spare Parts, 0870 5, Customer Care

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Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.

IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Symptom

Possible causes

 

 

The tumble dryer does not start

The door(s) has(have) not been closed.

The plug is not properly inserted in the power socket.

 

 

There is no current at the socket.

 

The main fuse or the fuse in the plug has blown.

 

The selector dial is not set correctly.

 

The Start Button has not been depressed.

 

The water reservoir is full or not properly inserted

 

(the pilot light “full tank” is on ).

 

 

Drying takes too long or laundry is not

The laundry has not been spun properly.

dry enough.

The filters and/or the condenser are clogged up.

 

The water reservoir is full or not correctly inserted.

 

The room temperature is too high.

 

The selected time or drying sector was not suitable

 

for the laundry.

 

The “low heat” function has been selected.

 

There is too much laundry inside the appliance.

 

The dryer is not correctly installed.

 

 

If after the above checks, there is still a fault, call your local Tricity Bendix Service Force Centre.

Service & Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Tricity Bendix Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”.

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The model and serial number of the appliance (found on the rating plate - see picture on page 6).

5.The purchase date

Customer Care

For general enquiries concerning your Tricity Bendix appliance or for further information on Tricity Bendix products, please contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

Major Appliances

Addington Way

Luton

Bedfordshire

LU4 9QQ

Tel 08705 950950*

*calls to this number may be recorded for training purposes.

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Contents TM 321 W Installation General safetyUse Child safety Contents Description of the Appliance Your New Tumble DryerEnergy saving tips Interest EnvironmentControl Panel 4Indicator LightsTime Selector Dial Start Pause Button Delicate buttonDrying Programmes Operating Sequence At the end of the programme Cancelling a programmeAfter each use Care Labels you may find on your laundry Hints & Tips on DryingDo not overload the appliance Do not use the tumble dryer to dry the followingExternal cleaning Maintenance and CleaningCleaning the door Cleaning the filtersEmptying the water reservoir Cleaning the air intake grilleSomething Not Working Service & Spare Parts0870 5 Customer CareStandard guarantee conditions Guarantee ConditionsEuropean guarantee ExclusionsTechnical Specifications Installation InstructionsUnpacking Stacking kit optional accessoryPositioning Door reversalPermanent connection Consumer care telephone number 08705