TROUBLESHOOTING
Do not operate the steam cleaner with a damaged cord, plug or if the steam cleaner has been dropped or damaged. To avoid risk of electric shock, do not disassemble or attempt to repair the unit on your own. Return the unit to Reliable Corporation (see warranty) for examination, repair or replacement.
PROBLEM | POSSIBLE CAUSES | REMEDY | ||
No steam is released through | 1. | Steam on/off switch is | 1. | Turn steam on/off |
the steam iron. |
| not turned on. |
| switch on. |
| 2. | Water tank is empty. | 2. | Put required amount of |
| 3. | Unit is not plugged in. |
| water into tank. |
| 4. | Generator is not fully | 3. | Plug unit into outlet. |
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| heated. | 4. | Wait for light (3) to turn |
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| on. |
The iron soleplate remains | 1. | Iron is not switched on. | 1. | Turn iron on/off switch |
cold. | 2. | Temperature is set at |
| on. |
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| minimum. | 2. | Turn the temperature |
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| dial to the appropriate |
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| setting. |
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Water drops are leaking from | 1. | The soleplate | 1. | Increase the |
the soleplate. |
| temperature is too low |
| temperature on the dial |
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| to iron with steam. |
| to the marks between 2 |
| 2. | The steam generator is |
| and 3 dots. |
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| not fully heated yet. | 2. | Wait for the (3) light to |
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| come on. |
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Dirty steam is coming out of | 1. | There may be scale in | 1. | Clean the steam |
iron. |
| the water tank. |
| generator as per the |
| 2. | Not using the right type |
| enclosed instructions. |
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| of water for your boiler. | 2. | Use |
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| demineralised/distilled |
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| water after you have |
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| cleaned the tank (using |
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| powder provided). |
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| 1. | Leaving the iron on the | 1. | Do not leave the iron on |
Yellowing and/or melting of the |
| iron rest at high |
| unattended. |
plastic. |
| temperature |
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