AEG W 1020 manual What to do when…, Trouble Shooting, Malfunction Possible Cause Remedy

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Operating instructions

What to do when…

3	The somewhat different, in comparison to older wash-
	ing machines, whistling noise during spinning is due to

the modern drive system.

A rattling sound on startup – in particular when using for the first time – is caused by the circulation pump and is due to the design.

Trouble Shooting

In the case of a malfunction try to solve the problem with the aid of the notes given here. If you call in customer service to resolve one of the malfunctions listed here, or rectify an error made in the operation of the appliance, the customer service engineer’s visit is not free of charge, even during the period of guarantee.

	Malfunction	Possible Cause	Remedy
	Washing machine does	Mains plug is not plugged in.	Insert mains plug.
	Washing machine does
	not work.	House fuse in defective.	Replace fuse or reset.
		House fuse in defective.	Replace fuse or reset.
		Door is not closed properly.	Close door, lock must engage
		Door is not closed properly.	audibly
			audibly
	The machine does not	Tap is closed.	Open tap.
	take in water.	Sieve in the threaded fitting	Unscrew the hose from the
		Sieve in the threaded fitting	Unscrew the hose from the
		on the water inlet hose is	tap, remove the sieve and
		blocked.	clean under running water
		The height adjustable threa-	Adjust the feet as per the
		ded feet are not correctly	installation and connection
		adjusted.	instructions.
		There is only very little
		washing in the drum (e.g.	Function is not impaired.
	Washing machine	only a towelling dressing	Function is not impaired.
	Washing machine	only a towelling dressing
	vibrates during opera-	gown).
	tion or is unstable.	Water cannot be completely	Check the drain hose and if
		Water cannot be completely	Check the drain hose and if
		pumped out because	necessary remove any kink or
		the drain hose is kinked	clean the circulation pump
		or	and remove any foreign
		the circulation pump is blo-	bodies from the pump hou-
		cked.	sing.

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Contents Lavamat W Please read these user instructions carefully Dear customerContents Installation and Connection Instructions Contents Operating Instructions SafetyPrior to initial start-up Intended useGeneral Safety Safety of childrenThis could constitute a safety hazard Environmental protection tips DisposalDispose of the packaging Dispose of your old applianceFront View Description of the ApplianceDrawer for Detergent and Conditioner Program Selector Control panelProgram Group Woollens Program Group Delicates Program GroupPump OUT PRE WashConsumption Data and Time Required Temperature SelectorON/OFF Button Prepare washing cycle Before Washing for the First TimeSort washing and prepare Washing Types and Care Symbols Detergent and conditioner Which detergent and conditioner? Using Water SoftenerHow much detergent and conditioner? Information on Water HardnessBrief Instructions Performing a Washing CycleAt the end of the washing program Loading the Washing When using liquid detergentsAdding Detergent/Conditioner Starting the Washing Program Setting the Washing ProgramCase of easy-care washing Changing settings Program progress indicatorChanging the Spin Speed or Selecting Rinse Hold During the Washing ProgramAfter a rinse hold Washing Cycle Complete/Removing the WashingOnce the program is finished Washing Program TablesSeparate Rinsing Washing with a Pre WashSeparate Conditioning/Starching/Treatment Separate SpinningDetergent drawer Cleaning and CaringFill-in door Washing drumWhat to do when… Trouble ShootingMalfunction Possible Cause Remedy Excessive foaming If there are still gray stains on the washing If the washing results are not satisfactoryIf at the end of the last rinse foam is still visible If there are white remnants on the washingPerform emergency drain When the water is completely drained Clean the circulating pumpInstallation Safety Precautions Installation and Connection InstructionsFront and Side Views Dimensions of the applianceRear View Transporting the appliance Installation of the applianceRemove transportation protection Beneath countertopsPrepare the installation place Installation on vibrating floors Installation on a concrete baseLevelling on uneven floors Water connection Power supplyPermissible water pressure Water feed Water drain-off Technical dataWater drain-off inside a siphon Water drain-off inside a basinÈeská republika Service DepartmentsOther Countries Hongkong Lthuania Russia Estonia Latavia PolandIsrael Malaysia Saudi Arabia Japan Singapore SloveniaGuarantee Conditions Pøípadì problému volejte zdarma 0800/16 00 Autres agences étrangères assurant le service après-vente Further after-sales service agencies overseasWeitere Kundendienststellen im Ausland Otros puntos de Postventa en el extranjeroPage Page Energy Saving . . . . . . . . . . . . . . . . . . . .12 IndexYou will be charged even during the warranty period Service