Splendide 6200 installation instructions Avoid Service Checklist, What to do

Troubleshooting

Avoid Service Checklist

In most cases, when your washer-dryer fails to work, the problems arising can be easily solved without having to call for a technician. Before calling for assistance, always check these points:

	Operation	Possible Cause	What to do
		There is no power.	Check that the plug has been correctly inserted into the socket and that there is electricity to the
			plug. Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have
	The washer does not start		separate outlet.
		Door is open.	Close the door.
		The Delay Start has been	Move the program selector knob (A) to one of the Reset positions to cancel the program. Then
		programmed (p. 14).	reset the controls without setting the delay start.
		Controls not set properly (p.14).	Refer to the "How to Wash" section (p. 14) to make sure your controls are set correctly.
		Water supply is turned off or	Turn both hot and cold faucets fully ON. Make sure hoses are not kinked or pinched.
		the supply hoses are kinked.
		Wall drainage system doesn't	Make sure that the wall drainage system has a breather pipe. If you live on an upper floor of your
	The machine	have a breather pipe.	building, there may be a problem with your drain trap. To solve this problem, a special valve must
	continuously		be installed.
	fills and drains	Drain hose is positioned too	Check that the standpipe is at least 25" high and not more than 34" high. Make sure that no more
	water	low causing siphoning (Fig. 6,	than 6" of drain hose is inserted into the standpipe. If the problem still persists after these checks,
		p. 5).	turn the water supply OFF and call for assistance.
		Hose is not connected correctly	Review the installation instructions and make sure the hoses are connected properly to the tap.
		to the tap (p. 4).
	Water does	Water supply is not adequate	Check water pressure. The water heater may be malfunctioning. Water may be being used
	not enter
		(p. 2).	elsewhere in your home. Make sure that the hot and cold water inlet faucets are turned fully ON.
	the washer
		Water inlet hoses are kinked or	Free the inlet hoses of any kinks and clear them of any clogs. If the water is very calcareous, or if
		clogged.	work has recently been carried out on the water piping, the tap filter could be clogged with
			particles and debris.
	The program selector knob	The machine needs to be	Wait a few minutes for the drain pump to empty the tub, switch the washer-dryer OFF. Select one
		Reset.	of the Reset positions on the knob, then switch it back ON. If the knob continues to turn, call for
	keeps turning
			assistance.
		The selected program	When using the Easy Iron function without presetting a drying program, the machine will stop and
		incorporates a manual draining	wait for your command to drain. Simply press the Easy Iron button again and the machine will
		command (p. 8).	drain.
	The washer-	The drain pump is clogged (p.	Turn the water supply OFF, unplug the washer-dryer and follow the "When Needed, Check the
	dryer doesn't	17).	Pump" instructions (p. 17) to unclog the pump.
	drain or spin	The drain hose is kinked or	Make sure that the drain hose is not squashed or kinked. The drain hose should be as straight as
	Kinked Hose	clogged.	possible. Check that nothing is blocking the water flow.
		The detergent used is not	Check that the detergent you are using is labeled "For Machine Wash" or "Hand and Machine
	The washer	suitable for washing machines.	Wash" or any similar wording.
	produces too	Too much detergent or softener	Make sure that you are using only 1-2 tablespoons of low-sudsing powdered detergent (or liquid
	much foam	is being used (p. 10).	equiv.) and 1-2 tbsp. of softener per wash load.
		The transit screws and spacers	Make sure that the transit screws and spacers are removed.
Excessive		are still installed (p. 4).
		The washer-dryer is not leveled	The level of the washer-dryer should be checked periodically. Adjust the feet and check the
vibration during
		correctly (p. 5).	machine with a level.
the spin cycle
		Overloading (p. 12).	Make sure the drum is not overloaded.
		The inlet hose is not properly	Turn off the water supply, unplug the appliance and refer to the "Connecting the Water Inlet"
		attached (p. 4).	section (p. 4) to tighten the attachment.
		The machine is not level (p. 5).	Make sure the machine is resting level on a level surface.
	The washer-dryer	The detergent dispenser is	Remove the dispenser drawer and wash it under tap water to remove any detergent residue that
	leaks
		obstructed (p. 13).	has built up.
	The washer-dryer	The drain hose is not	Turn off the water supply, unplug the appliance, and position the drain hose correctly. Refer to the
	leaks
		positioned properly (p. 4).	"Water Drainage" section (p. 4).
		The drain pump is obstructed	Follow the "When Needed, Check the Pump" directions (p. 18) to remove any debris from the
		(p. 17).	pumps pre-chamber.
			Continued on next page

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