Troubleshooting
| Operation | Possible Cause | What to Do |
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| There is no power. | Check that the plug has been correctly inserted into the socket and that there is | |
| The dryer does not start |
| electricity to the plug. Check house circuit breakers/fuses. Replace fuses or reset | |
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| breaker. Washer should have separate outlet. | ||
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| The door is open. | Close the door. | |
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| The Delay Start has been | Move the program selector knob (A) to one of the Reset positions to cancel the | |
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| programmed (p. 14). | program. Then reset the controls without setting the delay start. | |
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| Water supply turned off, kinked. | Turn both hot and cold faucets fully ON. Make sure hoses are not kinked or pinched. | |
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| The controls are not set properly | Make sure that the program selector knob (A) is set to a Dry position and that the Dry | |
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| (p. 15). | Time knob (C) is set to your desired dry time. | |
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| End of drain hose is under water. | Make sure that the drain hose is positioned properly (p. 5). | |
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| The drain pump is obstructed. | Follow the "When Needed, Check the Pump" directions (p. 17) to remove any debris | |
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| (p. 17) | from the pumps | |
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| The drum has been overloaded | Follow the "Choosing A Load" (p. 12) instructions in this manual for recommended load | |
| The dryer does not dry | (p. 12). | sizes for drying. | |
| properly | The cold water tap is turned OFF. | Turn the cold water tap ON. Cold water is essential to your machine's condensing | |
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| drying process. | |
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| Continual oversudsing from | Always use the correct amount of fabric softener and | |
| Dryer performance has | using too much/wrong kind of | time, continual | |
| laundry aids (p. 10). | lint particles and reduce drying efficiency. If needed, an internal condenser cleaning kit | ||
| decreased over time | |||
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| is available from Splendide for purchase with instructions. NOTE: The interior of the | ||
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| machine should be cleaned periodically by a qualified service technician. | |
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| Washing is too long. | Excess wash time may create lint. Select a shorter wash cycle (p. 9). | |
| Lint or residue on clothing | Detergent not dissolving. | Try a liquid detergent and/or use a warmer temperature setting. | |
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| Overloading (p. 12). | Make sure the drum is not overloaded. For wash loads, you should be able to close | |
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| the door easily; items should not be tightly packed. | |
| Stains on the load | A fabric softener dispensing ball | Dispensing balls will not operate correctly in this machine. Add liquid fabric softener to | |
| was used. | the fabric softener compartment. | ||
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| Powdered detergent in low spin. | Consider using liquid detergent in wash cycles with low spin. | |
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| Large load in Express wash. | For best results, use Express wash for small, lightly soiled loads. | |
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| Incorrect sorting (p. 10). | Avoid mixing heavy fabrics with light fabrics. | |
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| Overloading (p. 12). | Load your dryer so clothes have enough room to move freely in the drum while drying. | |
| Wrinkling | Incorrect wash cycle (p. 9). | Match cycle selection to type of fabric you are using. Repeated washing in water that | |
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| is too hot may cause wrinkling. | ||
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| Clothes matted to drum after | Use the recommended amount of fabric softener during the wash cycle. | |
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| Spin (p. 10). |
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If You Need Service
Every Splendide
•If you do need service, you can relax knowing that help is only a phone call away. Call our Splendide Technical Service/Assistance Department
•Please have the model number and serial number of your
"Knowledgeable Splendide Service Technicians are just a phone call away!"
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