Frigidaire 134837900A manual Avoid Service Checklist, Occurrence Possible Cause / Solution

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Avoid Service Checklist

Before calling for service, review this list. It may save both time and expense. The list includes common concerns that are not the result of defective workmanship or materials in this washer.

 

 

OCCURRENCE

POSSIBLE CAUSE / SOLUTION

 

 

NOISE

 

 

 

 

 

"Clicking" noise.

A normal sound made by the timer.

 

 

 

 

 

 

 

 

High pitch "jet engine" noise.

A certain amount of motor whine is normal during the spin cycle.

 

 

 

 

 

 

 

 

Rattling and clanking noise.

Foreign objects such as coins or safety pins may be in drum or pump. Stop washer and check drum.

 

 

 

 

If noise continues after washer is restarted, objects may be in pump. Call your authorized servicer.

 

 

 

Belt buckles and metal fasteners are hitting wash drum. To prevent unnecessary noise and damage

 

 

 

 

to drum, fasten fasteners and turn items inside out.

 

 

Squealing sound or hot rubber odor.

Washer is overloaded. Do not overload washer. Stop washer and reduce load.

 

 

 

 

 

 

 

 

Thumping sound.

Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues, washer

 

 

 

 

is probably out of balance. Stop washer and redistribute wash load.

 

 

 

Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust leveling legs

 

 

Vibrating noise.

and tighten lock nuts. See INSTALLATION INSTRUCTIONS for details.

 

 

 

Shipping bolts and foam block have not been removed during installation. See INSTALLATION

 

 

 

 

INSTRUCTIONS for removing shipping bolts and foam block.

 

 

 

Wash load unevenly distributed in drum. Stop washer and rearrange wash load.

 

 

 

 

 

 

 

OPERATING

 

 

 

 

 

 

 

 

Washer does not start.

• Electrical power cord may not be plugged in or connection may be loose. Make sure plug fits tightly

 

in wall outlet.

 

 

 

 

 

 

 

House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker

 

 

 

 

or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected

 

 

 

 

by a qualified electrician. If problem is a power outage, call local electric company.

 

 

 

Water supply faucets are not turned on. Turn on water supply faucets.

 

 

 

Cycle selector is not in correct position. Move indicator clockwise slightly. Pull out knob.

 

 

 

Motor is overheated. Washer motor will stop if it becomes overheated. It will automatically restart

 

 

 

 

after a cool down period of up to 30 minutes (if washer has not been manually turned off).

 

 

 

Washer door is not completely closed. Close door completely.

 

 

 

 

 

 

Washer won't spin.

Load is too small. Add 1 or 2 similar items to help balance the load.

 

 

 

 

 

 

 

 

Residue left in drum.

Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush

 

 

 

excess dirt and sand from items before washing.

 

 

 

 

 

 

Laundry additives didn't dispense.

Dispenser drawer open. Drawer should be completely closed for laundry additive to dispense.

 

 

 

 

 

 

 

 

WATER

 

 

 

 

 

Water collects in bleach and fabric softener

This is a result of the siphoning action and is part of the normal operation of the washer. Water

 

 

compartments.

 

may be removed by removing the dispenser drawer (see Page 9, Figures 1 and 2) and draining water

 

 

 

 

into the empty drum or sink.

 

 

 

 

 

 

 

Wash load too wet after spin.

Washer is overloaded. Do not overload washer. See Washing Procedures.

 

 

 

Load is too small. Add 1 or 2 similar items to help balance the load.

 

 

 

Load is out of balance. Rearrange load to allow proper spinning.

 

 

 

 

 

 

Water does not enter washer or it enters slowly.

Drain hose is kinked. Straighten drain hose.

Water supply is not adequate in area. Check another faucet in the house. Wait until water supply and pressure increase.

Water supply faucets are not completely open. Fully open hot and cold faucets.

Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). Avoid running water elsewhere while washer is filling.

Water inlet hoses are kinked. Straighten hoses.

Warm or hot water is not hot enough.

Hot water heater is set too low or is a distance from washer. Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120°F (49°C). Adjust water heater as necessary.

Hot water is being used elsewhere in the house. Avoid using hot water elsewhere before or during washer use. There may not be enough hot water available for proper cleaning. If problem persists, your hot water system may be unable to support more than 1 use at a time.

Water in washer does not drain or drains

Drain hose is kinked or clogged. Clean and straighten the drain hose.

slowly.

House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.

Water leaks.

Fill hose connection is loose at faucet or washer. Check and tighten hose connections. Install rubber

 

 

sealing washers provided.

 

Oversudsing.Use less detergent.

 

Dispenser drawer is open. Close drawer when washer is operating..

 

 

 

Incorrect wash and rinse temperatures.

Hot and cold water hoses are connected to wrong supply faucets. Connect hot water hose to hot

 

 

water faucet and cold water hose to cold water faucet.

Water is entering washer but tub does not

Drain hose standpipe is incorrect height. Standpipe must be a minimum of 23.6" (60 cm) high to

fill.

 

prevent siphoning. See INSTALLATION INSTRUCTIONS.

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Contents Tumble Action Washer Read and Save These Instructions Important Safety InstructionsTable of Contents Lisez et conservez ces instructionsCont Protect ChildrenPretreat stains and heavy soil Washing ProceduresPrepare items for washing Add laundry load to washerDo not pour fabric softener directly on the wash Do not use powdered bleach in the dispenserLoad Safe Stain Removal Procedures Remove items when the cycle is completedGeneral Precautions Start the washerStain Treatment For successful stain removalCommon Washing Problems Problem Possible Causes SolutionsOutside Care and CleaningCleaning the Dispenser Drawer Area InsideAvoid Service Checklist Occurrence Possible Cause / SolutionMajor Appliance Warranty Information