Whirlpool RAM4143A warranty If You Need Assistance Or Service, Before calling for assistance

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If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll-free telephone number for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance .. .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Washer will not fill

Washer does not spin

Washer stops during a cycle

POSSIBLE CAUSE

Power cord is not plugged into a live circuit with proper voltage.

Household fuse has blown or circuit breaker has tripped. A time-delay fuse has not been used.

Both hot and cold water faucets are not open.

Water supply hoses are kinked.

Cycle control knob is not set or pulled out.

Lid is open.

Power cord is not plugged into a live circuit with proper voltage.

Household fuse has blown or circuit breaker has tripped. A time-delay fuse has not been used.

Washer pauses briefly at different times in each cycle. These pauses are normal.

Power cord is not plugged into a live circuit with proper voltage.

Household fuse has blown or circuit breaker has tripped. A time-delay fuse has not been used.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. Check circuit voltage at your home’s fuse/circuit breaker box.

Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

Open both faucets.

Straighten hoses.

Set cycle control knob and pull out firmly.

Close lid firmly.

Firmly plug power cord into a live circuit with proper voltage. Check circuit voltage at your home’s fuse/circuit breaker box.

Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

Wait a minute to see if washer starts cycle again.

Firmly plug power cord into a live circuit with proper voltage. Check circuit voltage at your home’s fuse/circuit breaker box.

Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

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Contents UseAndCare ANuteToYou Your safety is important to usThank you for buying a Roper appliance PropertyUnderstanding your responsibilities Important Safety InstructionsOther feature not shown KnowingYour Washer’s FeaturesBefore starting your washer Operating Your WasherSelecting a load size This SectionWater temperature tips Selecting wash-rinse temperaturesSelecting a cycle and time Load size tipsRegular cycle features longer spins to shorten drying time Using rinse and spinRegular cycle Permanent Press cycleWhat happens in each CycleRegular and Short cycles Using the fabric softener dispenser Other FeaturesUsing the chlorine bleach dispenser Add detergent and load the basketManual clean lint filter Before you wash LaundryPreparing clothes for washing SortingLoading Suggestions Removing stainsPre-washing or soaking Stain removal rulesGum Stain removal guideCoffee On nextPerspiration Scorch EggWater temperature Water usage guideWater Hardness Chlorine bleach Using laundry aidsAll-fabric bleach DetergentWashing special-care items As flame-retardant. FollowTo retain flame retardant qualities Could stick to the next load and cause skin irritation Do not wash fiberglassThis means that knits are more likely to be stretched WashedProblem Solving laundering problemsCaring for your washer Use lower water levels when washing small loadsSaving energy Winterizing your washerBefore calling for assistance If You Need Assistance Or ServiceIf you are not satisfied with how the problem was solved If you need serviceIf you need assistance Washer drains Drain hose is lower thanPage From date of purchase Automatic Washer Warranty
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