Samsung WA400PJHDWR, WA456DRHDWR manual Trouble Shooting, Will Not Start, Leaking, Will Not Spin

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TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

TROUBLE DIAGNOSIS

Will Not Start

•Plug the unit into the wall outlet. Check for proper voltage.

•Check fuse or reset circuit breaker.

•Push any key to turn on the washer and press the Start/Pause key to run the washer.

•Close door and push the Start/Pause key to run the washer.

•Check if washer is in a pause, soak or suds process. Wait briefly and it may start. (If the washer is in suds period, Suds will light up instead of remaining time.)

•Check for restricted drain system. (If there is electrical problem in drain system, “nd” error will occur after 30 minutes.)

•Check Water Supply.

•Check the line or water valve screen filter.

•Check if PCB connectors are assembled properly.

•Check if CN2 terminals on PCB are in good condition. (Refer to PCB Connector Check.)

•Replace PCB.

Leaking

•Make sure inlet hose connections are not leaking. Check for rubber gasket damage due to over tightening.

•Check standpipe for leak. Wrap a dry rag around the standpipe opening. If rag becomes wet, leak is fault of home plumbing.

Be sure the standpipe is capable of accepting the flow of water from the washer.

•Make sure end of drain hose is correctly inserted and secured to drain standpipe.

•Check internal hose connections (fill, drain systems, dispenser hoses & clamps).

•Check rubber boot. Remove, reposition and reinstall, if necessary.

•Check for possible kinked dispenser to outer tub hose. Hot water pressurization may force door open.

Will Not Spin

•Make sure to close the door completely.

•Check for water left inside the washer. If so, go to “Will Not Drain”.

•Perform Quick Test Mode or Quick Spin Test. Does the washer spin? (Before the test, empty the unit inside.) If it doesn’t tumble after the above, change PCB. When the problem persists, change the motor.

•Perform Quick Test Mode or Quick Spin Test. Does the washer spin? If it does, Check Possible unbalanced load scenario in normal mode.

•Check for loose connections at PCB, Water Level Sensor, Motor, Hall Sensor Wire Harness. (CN9,CN1,CN8) (Refer to the Component Testing Procedure.)

•Check motor windings resistance. (CN8 Pin1&3 = 11.6 ohms (at ±7% 20°C/68°F), Pin1&2 = 11.6ohms (at ±7% 20°C),

Pin2&3 = 11.6 ohms (at ±7% 20°C))

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Contents Models WA456 WA422 WA400 Washing MachineGeneral Error Function Alignment and AdjustmentsError Code Description Corrective ActionEvaluate wire harness for loose or Quick Test Mode Test ModeTest Mode Definition of Quick Test ModeAlignment and Adjustments Service Mode Continuous Run ModeDefinition of Continuous Run Mode Continuous Run ModeService Mode Quick Spin Test ModeDefinition of Quick Spin Test Mode Quick Spin Test ModeDefinition of Cycle Count Check Mode Cycle Count Check ModeCycle Count Check Mode Definition of S/W Version Check ModeBoard Input Test Mode Fast Time Down Test ModeDiagnostic Code Diagnostic Code Check ModeDefinition of Diagnostic Code Check Mode Demo Mode Trouble Diagnosis Will Not Start Trouble ShootingLeaking Will Not SpinTub Full of Suds No Water FillWet Clothes Will Not LockNo Key Operation Wrong Water TemperatureWill Not Drain Noisy and/or Vibration/WalkingProblem Checking and Method of PCBModel WA456 Problem Checking and Method of PCBModel WA422*/WA400 Model WA456*/WA422*/WA400 Wiring DiagramModel WA456 Water Flow DiagramModel WA422*/WA400 Tech MANUALDC68-03132A-03EN.indd 2013-5-27 Precaución Modelos WA456 WA422 WA400Advertencia Código de error Función DE Error GeneralAlineación Y Ajustes Descripción Medida correctivaSe muestra cuando durante Modo de prueba rápido Modo DE PruebaModo de prueba Explicación del Modo de prueba rápidoAlineación Y Ajustes Modo de servicio Modo de ejecución continuaExplicación del Modo de ejecución continua Modo de ejecución continuaModo de servicio Modo de prueba de centrifugado rápidoExplicación del Modo de prueba de centrifugado rápido Modo de prueba de centrifugado rápidoExplicación del Modo de verificación de conteo de ciclos Modo de verificación de conteo de ciclosModo de verificación de conteo de ciclos Explicación del Modo de prueba de la versión del softwareModo de prueba de entrada del panel Modo de prueba de tiempo de detención rápidoModo de prueba de tiempo de detención rápido Explicación del Modo de prueba de entrada del panelExplicación del Modo de prueba de código de diagnóstico Modo de prueba de código de diagnósticoModo de demostración Precauciones durante la reparación y el reemplazo de piezas Diagnóstico DE ProblemasNo se enciende Solución DE ProblemasPérdidas No centrifugaEl tambor está lleno de espuma No se llena de aguaRopa mojada No se bloqueaNo hay drenaje No funcionan las teclasTemperatura del agua incorrecta Ruidos y/o vibración/movimientoComprobación DE Problemas Y Método DE LA PCB Modelo WA456 Solución DE Problemas Modelo WA456*/WA422*/WA400 Diagrama DEL CabledadoModelo WA456 Diagrama DEL Flujo DE AguaModelo WA422*/WA400 Tech MANUALDC68-03132A-03MES.indd 2013-5-27 Avertissement Modèles WA456 WA422 WA400Problèmes Principaux Alignements ET RéglagesCode derreur Description Action correctiveConsultez la section « Test des Mode de test rapide Mode DE TestMode de test Définition du mode de test rapideBouton Temp. Température test de la vanne darrivée deau Mode de réparation Mode de fonctionnement en continuDéfinition du mode de fonctionnement en continu Mode de fonctionnement en continuMode de réparation Mode de test de lessorage rapideDéfinition du mode de test de lessorage rapide Mode de test de lessorage rapideDéfinition du mode de comptage de cycle Mode de comptage de cycleMode de comptage de cycle Définition du mode de contrôle de la version du logicielMode de test des entrées au niveau de la carte Mode de test rapide de décompte du temps restantMode de test rapide de décompte du temps restant Mode de test des entrées au niveau de la carteDéfinition du mode de contrôle du code de diagnostic Mode de contrôle du code de diagnosticMode de démonstration Diagnostic DES Problèmes Votre lave-linge ne démarre pas DépannageFuite Pas dessorageLe tambour est plein de mousse Pas de remplissage deauLessorage na pas fonctionné Le hublot ne se verrouille pasAucun bouton ne fonctionne Bruits et/ou vibrations/déplacementsPas de vidange La température de leau nest pas correcteVérification du capteur deau Vérification de la thermistanceMoteur à embrayage Vérification du moteurVérification de l’alimentation CA Vérification du capteur d’eauModèle WA456*/WA422*/WA400 Schéma DE CâblageModèle WA456 Schéma DU Flux D’EAUModèle WA422*/WA400 Tech MANUALDC68-03132A-03CFR.indd 2013-5-27
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WA400PJHDWR, WA456DRHDWR specifications

The Samsung WA456DRHDWR and WA400PJHDWR are two prominent washing machines that showcase the brand's commitment to innovation and efficiency in laundry solutions. Both models embody advanced technologies, making them suitable options for modern households seeking convenience, cleaning performance, and energy efficiency.

The Samsung WA456DRHDWR features a large capacity drum of 4.5 cubic feet, allowing users to wash significant loads in one cycle. This is particularly beneficial for families or those who do frequent laundry, as it reduces the number of loads and saves time. The washing machine is equipped with Samsung's AquaJet technology, which enhances washing performance through its unique water flow system. This technology penetrates fabrics deeply, effectively removing tough stains and providing a cleaner wash.

A standout feature of the WA456DRHDWR is its Eco Bubble technology. This innovative system generates bubbles that activate detergent even in cold water, allowing for an efficient cleaning process while saving energy. Users can wash their clothes in cold water without sacrificing cleaning power, making it an environmentally friendly choice. The machine also includes Smart Care, a feature that allows users to troubleshoot issues through their smartphone, offering convenience and minimizing downtime.

On the other hand, the Samsung WA400PJHDWR offers a slightly smaller capacity at 4.0 cubic feet, but it brings its own unique set of features to the table. This model also utilizes Eco Bubble technology, ensuring effective stain removal while being gentle on fabrics. The Air Turbo Drying System is another highlight, designed to reduce drying time by enhancing air circulation within the drum, providing fresher, drier clothes in less time.

Both models come equipped with a range of washing cycles tailored for different needs, including delicate, heavy-duty, and quick wash options, enabling users to customize their laundry experience. The intuitive control panel allows for easy selection of settings, and the clear display provides information on cycle progress and remaining time.

In terms of design, both washing machines feature a sleek, modern aesthetic that complements various home decors. Their robust construction ensures durability, while the stainless steel drums resist chipping and snagging, promoting longevity.

Ultimately, the Samsung WA456DRHDWR and WA400PJHDWR washing machines deliver excellent washing performance, various technological innovations, and energy efficiency, making them reliable choices for anyone in need of a robust laundry solution.
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