Samsung WA400PJHDWR, WA456DRHDWR manual No Key Operation, Will Not Drain, Wrong Water Temperature

Page 15

TROUBLE SHOOTING

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

TROUBLE DIAGNOSIS

No Key Operation

•Option and Function buttons respond differently according to each cycle.

•Child Lock is being activated. To exit, hold down Spin level key and soil level key simultaneously until it sends out a beeping sound.

•When “End“ illuminates on the display, only Power button works. Press Power button and make new cycle selections.

Will Not Drain

•Check for any kink on the drain hose. If any, straight it out.

•Check for any restriction in the drain hose.

•Close the door and press the Start/Pause Button. For safety reasons, the washer does not tumble or spin with the door open.

•When it is freezing outside, check if it is frozen inside the drain hose.

•Check if the water level signal input is correct. Go to Board Input Test Mode.

•Go to Quick Test Mode and do Drain Pump Test.

•Check if there is any twist in the hose (the one between Tub and Drain Pump).

•Check if it reads AC 120V at the pump when a spin cycle is selected.

•Read the winding resistance of the pump motor. (15±10% Ohms)

•Check the pump at Pin #3 of CN6 and pin #7 of CN4 on PCB. It should read AC 110~120V. (Refer to PCB Connector Check)

Wrong Water Temperature

•Check if both of the water taps are fully open.

•If the water heater is located far from the washer, screw out the hot water tap and let its water pass until you get hot water.

•Too Hot/Too Cold: Reduced amount of water is supplied while PCB controls the influx to regulate the actual temperature of the water in the tub. This may appear to be significantly hotter/colder than expected.

•Check if the temperature selection is correct.

•Disconnect inlet hoses from the Water Valve and remove any residue in the inlet screens.

Noisy and/or Vibration/Walking

•Check if the washer is leveled and the lock nuts are tightened up on the bottom plate.

•Check if all of the shipping bolts and spacers are removed from the back panel.

•Check if load is big enough and there is no unbalance.If there is not enough load, put in a few towels to balance it.

•Check if the motor is fastened enough.

•Remove various trouble contributors (such as dust coat on the floor).

Buttons do not Respond

•Option and Function buttons respond differently according to each cycle.

•Child Lock feature has been selected. To disable feature press and hold Temp. and Spin simultaneously until a beep is heard.

•When display shows “End”, only the Power button will function. Press Power and make new cycle selections.

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Contents Models WA456 WA422 WA400 Washing MachineDescription Corrective Action Alignment and AdjustmentsGeneral Error Function Error CodeEvaluate wire harness for loose or Definition of Quick Test Mode Test ModeQuick Test Mode Test ModeAlignment and Adjustments Continuous Run Mode Continuous Run ModeService Mode Definition of Continuous Run ModeQuick Spin Test Mode Quick Spin Test ModeService Mode Definition of Quick Spin Test ModeDefinition of S/W Version Check Mode Cycle Count Check ModeDefinition of Cycle Count Check Mode Cycle Count Check ModeBoard Input Test Mode Fast Time Down Test ModeDiagnostic Code Check Mode Diagnostic CodeDefinition of Diagnostic Code Check Mode Demo Mode Trouble Diagnosis Will Not Spin Trouble ShootingWill Not Start LeakingWill Not Lock No Water FillTub Full of Suds Wet ClothesNoisy and/or Vibration/Walking Wrong Water TemperatureNo Key Operation Will Not DrainProblem Checking and Method of PCBModel WA456 Problem Checking and Method of PCBModel WA422*/WA400 Model WA456*/WA422*/WA400 Wiring DiagramWater Flow Diagram Model WA456Model WA422*/WA400 Tech MANUALDC68-03132A-03EN.indd 2013-5-27 Modelos WA456 WA422 WA400 PrecauciónAdvertencia Descripción Medida correctiva Función DE Error GeneralCódigo de error Alineación Y AjustesSe muestra cuando durante Explicación del Modo de prueba rápido Modo DE PruebaModo de prueba rápido Modo de pruebaAlineación Y Ajustes Modo de ejecución continua Modo de ejecución continuaModo de servicio Explicación del Modo de ejecución continuaModo de prueba de centrifugado rápido Modo de prueba de centrifugado rápidoModo de servicio Explicación del Modo de prueba de centrifugado rápidoExplicación del Modo de prueba de la versión del software Modo de verificación de conteo de ciclosExplicación del Modo de verificación de conteo de ciclos Modo de verificación de conteo de ciclosExplicación del Modo de prueba de entrada del panel Modo de prueba de tiempo de detención rápidoModo de prueba de entrada del panel Modo de prueba de tiempo de detención rápidoExplicación del Modo de prueba de código de diagnóstico Modo de prueba de código de diagnósticoModo de demostración Precauciones durante la reparación y el reemplazo de piezas Diagnóstico DE ProblemasNo centrifuga Solución DE ProblemasNo se enciende PérdidasNo se bloquea No se llena de aguaEl tambor está lleno de espuma Ropa mojadaRuidos y/o vibración/movimiento No funcionan las teclasNo hay drenaje Temperatura del agua incorrectaComprobación DE Problemas Y Método DE LA PCB Modelo WA456 Solución DE Problemas Modelo WA456*/WA422*/WA400 Diagrama DEL CabledadoDiagrama DEL Flujo DE Agua Modelo WA456Modelo WA422*/WA400 Tech MANUALDC68-03132A-03MES.indd 2013-5-27 Avertissement Modèles WA456 WA422 WA400Description Action corrective Alignements ET RéglagesProblèmes Principaux Code derreurConsultez la section « Test des Définition du mode de test rapide Mode DE TestMode de test rapide Mode de testBouton Temp. Température test de la vanne darrivée deau Mode de fonctionnement en continu Mode de fonctionnement en continuMode de réparation Définition du mode de fonctionnement en continuMode de test de lessorage rapide Mode de test de lessorage rapideMode de réparation Définition du mode de test de lessorage rapideDéfinition du mode de contrôle de la version du logiciel Mode de comptage de cycleDéfinition du mode de comptage de cycle Mode de comptage de cycleMode de test des entrées au niveau de la carte Mode de test rapide de décompte du temps restantMode de test des entrées au niveau de la carte Mode de test rapide de décompte du temps restantDéfinition du mode de contrôle du code de diagnostic Mode de contrôle du code de diagnosticMode de démonstration Diagnostic DES Problèmes Pas dessorage DépannageVotre lave-linge ne démarre pas FuiteLe hublot ne se verrouille pas Pas de remplissage deauLe tambour est plein de mousse Lessorage na pas fonctionnéLa température de leau nest pas correcte Bruits et/ou vibrations/déplacementsAucun bouton ne fonctionne Pas de vidangeVérification du moteur Vérification de la thermistanceVérification du capteur deau Moteur à embrayageVérification de l’alimentation CA Vérification du capteur d’eauModèle WA456*/WA422*/WA400 Schéma DE CâblageSchéma DU Flux D’EAU Modèle WA456Modèle WA422*/WA400 Tech MANUALDC68-03132A-03CFR.indd 2013-5-27
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WA400PJHDWR, WA456DRHDWR specifications

The Samsung WA456DRHDWR and WA400PJHDWR are two prominent washing machines that showcase the brand's commitment to innovation and efficiency in laundry solutions. Both models embody advanced technologies, making them suitable options for modern households seeking convenience, cleaning performance, and energy efficiency.

The Samsung WA456DRHDWR features a large capacity drum of 4.5 cubic feet, allowing users to wash significant loads in one cycle. This is particularly beneficial for families or those who do frequent laundry, as it reduces the number of loads and saves time. The washing machine is equipped with Samsung's AquaJet technology, which enhances washing performance through its unique water flow system. This technology penetrates fabrics deeply, effectively removing tough stains and providing a cleaner wash.

A standout feature of the WA456DRHDWR is its Eco Bubble technology. This innovative system generates bubbles that activate detergent even in cold water, allowing for an efficient cleaning process while saving energy. Users can wash their clothes in cold water without sacrificing cleaning power, making it an environmentally friendly choice. The machine also includes Smart Care, a feature that allows users to troubleshoot issues through their smartphone, offering convenience and minimizing downtime.

On the other hand, the Samsung WA400PJHDWR offers a slightly smaller capacity at 4.0 cubic feet, but it brings its own unique set of features to the table. This model also utilizes Eco Bubble technology, ensuring effective stain removal while being gentle on fabrics. The Air Turbo Drying System is another highlight, designed to reduce drying time by enhancing air circulation within the drum, providing fresher, drier clothes in less time.

Both models come equipped with a range of washing cycles tailored for different needs, including delicate, heavy-duty, and quick wash options, enabling users to customize their laundry experience. The intuitive control panel allows for easy selection of settings, and the clear display provides information on cycle progress and remaining time.

In terms of design, both washing machines feature a sleek, modern aesthetic that complements various home decors. Their robust construction ensures durability, while the stainless steel drums resist chipping and snagging, promoting longevity.

Ultimately, the Samsung WA456DRHDWR and WA400PJHDWR washing machines deliver excellent washing performance, various technological innovations, and energy efficiency, making them reliable choices for anyone in need of a robust laundry solution.
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