Samsung WD6122CKC, WD6122CKS user manual Troubleshooting, Problems and Solutions

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troubleshooting

PROBLEMS AND SOLUTIONS

PROBLEM

SOLUTION

 

 

 

 

The washing machine will

Make sure the door is firmly closed.

not start

Make sure the washing machine is plugged in.

 

Make sure the water source faucet is turned on.

 

Make sure to press the Start/Pause button.

 

 

 

 

No water or insufficient

Make sure the water source faucet is turned on.

water supply

Make sure the water source hose is not frozen.

 

Make sure the water intake hose is not bent.

 

Make sure the filter on the water intake hose is not clogged.

 

 

 

 

Detergent remains in the

Make sure the washing machine is running with sufficient water

detergent drawer after the

 

pressure.

wash program is complete

Put the detergents in the inner parts of the detergent drawer(away

 

 

from the outside edges).

 

 

 

 

Washing machine vibrates

Make sure the washing machine is set on a level surface. If the

or is too noisy

 

surface is not level, adjust the washing machine feet to level the

 

 

appliance.

 

Make sure that the shipping bolts are removed.

 

Make sure the washing machine is not touching any other object.

 

Make sure the laundry load is balanced.

 

 

 

 

The washing machine does

Make sure the drain hose is not squashed or bent.

not drain and/or spin

Make sure the water hose mesh filter is not clogged.

 

 

 

 

The Door does not open

1.

Disconnect the power plug from the power

 

 

 

 

supply.

 

 

2.

Remove the water from the washing machine.

 

 

3.

Open the filter cover using a coin.

 

 

4.

Locate the orange plastic tab and pull

 

 

 

forward to open the door.

 

 

 

 

 

 

 

 

04 Troubleshooting

Troubleshooting _23

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Contents Washing Machine Air wash FeaturesSafety Instructions Safety informationImportant Safety Symbols and Precautions Before Using the ApplianceSafety information Contents Overview of the Washing Machine Installing the washing machineUnpacking the Washing Machine Removing the Shipping Bolts Adjusting the Leveling FeetSelecting a Location Connecting the Water Supply Hose Option Connecting the Water Supply HoseOver the edge of a wash basin Positioning the Drain HoseFor U.S. Users Plugging in the MachineTo do this Washing a load of laundryWashing for the First Time Putting Detergent in the Washing MachineOverview of the Control Panel SavingLighten PowerPower Machine off Selection button For the Silver Wash WashingTo do so How to Set upChildlock Button Lock Function Washing Clothes ManuallyPause Option Washing Clothes Using Fuzzy LogicWhen the cycle is finished Using Delay Start Using DRY CourseTo ADD Laundry Using Clean TUBPerforming AIR Wash Fabric Type Load Capacity Washing Tips and HintsDraining the Washing Machine in AN Emergency Repairing a Frozen Washing MachineCleaning the Exterior Maintaining the washing machineCleaning the Debris Filter Cleaning the Detergent Drawer and RecessCleaning the Water Hose Mesh Filter Problems and Solutions TroubleshootingBefore contacting After-Sales service Understanding Error MessagesProgram Type of wash Programme chartProgramme Chart Protecting the Environment Fabric Care ChartAppendix Electrical WarningsDeclaration of Conformity SpecificationQuestions or COMMENTS?