Samsung WD6122CKS, WD6122CKC Understanding Error Messages, Before contacting After-Sales service

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troubleshooting

UNDERSTANDING ERROR MESSAGES

	ERROR CODE	SOLUTION

	dE	•	Close the door.

	4E	• Make sure the source water faucet is turned on.
	4E	• Check the water pressure.
		• Check the water pressure.

	5E	• Check if the water in the drain hose is frozen.
	5E	• Press the Start/Pause button to resume operating.
		• Press the Start/Pause button to resume operating.

		• Laundry load is unbalanced; loosen any tangled laundry.
	UE		If only one item of clothing needs washing, such as a bathrobe or
	UE		jeans, the final spin result might be unsatisfactory and an “UE” error

			message will be shown in the display window.

		• It appears when the internal temperature of the drum is high.
	Hot		The fan will automatically function, so just wait until “Hot” indication
			disappeared.

		• This is when the internal temperature does not go down below a
	cE		certain degree in washing or hydrating.
			Press the Start/Pause button to try again.

	3E	•	Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See “Troubleshooting” on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

24_ Troubleshooting

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Contents Washing Machine Features Air washSafety information Important Safety Symbols and PrecautionsBefore Using the Appliance Safety InstructionsSafety information Contents Installing the washing machine Unpacking the Washing MachineOverview of the Washing Machine Adjusting the Leveling Feet Selecting a LocationRemoving the Shipping Bolts Connecting the Water Supply Hose Connecting the Water Supply Hose OptionPositioning the Drain Hose Over the edge of a wash basinPlugging in the Machine For U.S. UsersWashing a load of laundry Washing for the First TimePutting Detergent in the Washing Machine To do thisOverview of the Control Panel Power Power Machine off Selection buttonFor the Silver Wash Washing SavingLightenHow to Set up Childlock Button Lock FunctionWashing Clothes Manually To do soWashing Clothes Using Fuzzy Logic When the cycle is finishedPause Option Using DRY Course Using Delay StartUsing Clean TUB To ADD LaundryPerforming AIR Wash Washing Tips and Hints Fabric Type Load CapacityRepairing a Frozen Washing Machine Cleaning the ExteriorMaintaining the washing machine Draining the Washing Machine in AN EmergencyCleaning the Detergent Drawer and Recess Cleaning the Debris FilterCleaning the Water Hose Mesh Filter Troubleshooting Problems and SolutionsUnderstanding Error Messages Before contacting After-Sales serviceProgramme chart Programme ChartProgram Type of wash Fabric Care Chart AppendixElectrical Warnings Protecting the EnvironmentSpecification Declaration of ConformityQuestions or COMMENTS?