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| TROUBLESHOOTING GUIDE |
| BEFORE CALLING FOR SERVICE (continued) |
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| Problem |
| Possible Cause | Solutions |
Staining | Bleach or softener dispensed | Dispenser compartment is overfilled causing | ||
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| too soon. | bleach or softener to dispense immediately. | |
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| Dispenser drawer closed too quickly causing |
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| bleach or softener to dispense immediately. |
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| Bleach or softener was added | Laundry chemicals must be loaded into the | |
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| directly to the wash load in the drum. | dispenser. | |
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| Washer was not unloaded promptly. | Always remove items from the washer as soon | |
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| as possible after the cycle is complete. |
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| Clothes were not properly sorted. | Always wash dark colors separately from light | |
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| colors and whites to prevent discoloration. |
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| Never wash heavily soiled items with lightly |
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| soiled items. |
Washer will not turn ON | Power cord is not properly plugged in. | Make sure that the plug is plugged securely into | ||
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| a grounded, |
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| House fuse is blown, circuit breaker | Reset circuit breaker or replace fuse. Do not | |
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| has tripped, or power outage has | increase fuse capacity. If the problem is a circuit | |
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| occurred. | overload, have it corrected by a qualified | |
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| electrician. |
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| House fuse is blown, circuit breaker | Reset circuit breaker or replace fuse. If more | |
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| has tripped, due to multiple | than one appliance is connected to the outlet, | |
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| appliances on one outlet. | call an electrician to have an additional circuit | |
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| installed. |
Door will not unlock | Interior temperature of washer is too high. | The washer door has a safety feature to prevent | ||
when cycle is stopped or |
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| personal injury. For example, if the washer is | |
paused |
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| paused during the hot wash stage of a cycle, | |
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| the interior temperature of the drum will be very |
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| hot, so the door will not unlock. This is normal. |
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| Allow the washer to cool until the DOOR LOCK |
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| indicator turns OFF on the display. |
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| Water level in washer is too high. | To drain the water, press POWER, then press the | |
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| SPIN SPEED button without selecting a cycle. |
Wash cycle time is longer | The washer automatically adjusts the | This is normal. The washer adjusts cycle time auto- | ||
than usual | wash time for the amount of laundry, | matically to provide optimal results for the selected | ||
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| water pressure, water heating time and | cycle. The time remaining shown in the display is only | |
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| other operating conditions. | an estimate. Actual time may vary. | |
Musty or mildewy odor in | Incorrect or too much detergent has | Use only | ||
washer | been used. | accordance with the manufacturer’s instructions. | ||
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| Inside of drum was not cleaned prop- | Run the CLEAN WASHER cycle regularly. Be | |
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| erly. | sure to wipe around and under the door seal | |
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| frequently. See Care and Cleaning of the Inte- |
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| rior. |
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| Clean around door seal/glass to prevent odor. |
Wrinkling | Washer not unloaded promptly. | Always remove items from the washer as soon | ||
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| as the cycle is complete. |
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| Washer overloaded. | When washing large loads, do not overstuff the | |
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| drum. The washer can be fully loaded, but the |
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| drum should not be tightly packed and the door |
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| should close easily. |
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| Hot and cold water inlet hoses are | Hot water rinse can set wrinkles in garments. | |
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| reversed. | Check the inlet hose connections. | |
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