GE EWA2000 owner manual Before you call for service…

Safety Instructions

Operating Instructions

Troubleshooting Tips

Customer Service

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

WATER	Possible Causes	What To Do
Too many suds	Type of detergent	• Switch to a lower sudsing detergent brand and follow
		instructions on package.
	Very soft water	• Try less detergent.
	Too much detergent	• Measure your detergent carefully. Use less soap if you
		have soft water, a smaller load, or a lightly soiled load.
Water leaks	Fill hoses or drain hose is	• Make sure hose connections are tight at faucets and make
	improperly connected	sure end of drain hose is correctly inserted in and secured
		to drain facility.
	Household drain may	• Check household plumbing. You may need to call a
	be clogged	plumber.
	Constant water pressure	• Tighten hoses at the faucets and turn the water off after
	to the fill hoses at the	each use.
	water source	• Check condition of the fill hoses; they may need
		replacement after 5 years.
	Using too much detergent	• Use less detergent. Use less soap if you have soft water,
	in washer	a smaller load, or a lightly soiled load.
Water temperature	Control is not set properly	• Check water temperature control and adjust.
is incorrect
	Water supply is turned off	• Turn both hot and cold faucets fully on and make sure
	or improperly connected	hoses are connected to correct faucets.
	Water valve screens are	• Turn off the water source and remove the water connection
	stopped up	hoses from the upper back of the washer. Use a brush or
		toothpick to clean the screens in the machine. Reconnect
		the hoses and turn the water back on.
	House water heater is	• Make sure house water heater is delivering water
	not set properly	at 120°F.–140°F.(48°C.–60°C.).
Water pumped out	Lid lifted or cycle was put in	• Reset cycle.
before cycle is	pause for over 24 hours
complete
Water won’t drain	Drain hose is kinked or	• Straighten drain hose and make sure washer is not
	improperly connected	sitting on it.
		• Top of drain outlet should be less than 8 ft (2.5 m)
		above floor.
OPERATION	Possible Causes	What To Do
Washer pauses in cycle	The DELICATES cycle was chosen	• This is normal. The DELICATES cycle has a short soak
		period.

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