GE EWA2000 owner manual Before you call for service cont.…

Safety Instructions

Operating Instructions

Troubleshooting Tips

Customer Service

Before you call for service (cont.)…

(con) PERFORMANCE	Possible Causes		What To Do
Pilling	Result of normal wear on		• While this is not caused by the washer, you can slow the
	poly-cotton blends and		pilling process by washing garments inside out.
	fuzzy fabrics
Snags, holes, tears, rips	Pins, snaps, hooks, sharp		• Fasten snaps, hooks, buttons, and zippers.
or excessive wear	buttons, belt buckles,		• Remove loose items like pins, objects in pockets and
	zippers, and sharp objects
			sharp buttons.
	left in pockets
			• Turn knits (which snag easily) inside out.
	Undiluted chlorine bleach		• Check bleach package instructions for proper amount.
			• Never add undiluted bleach to wash or allow clothes to
			come in contact with undiluted bleach.
	Chemicals like hair bleach		• Rinse items that may have chemicals on them before
	or dye, permanent wave		washing.
	solution
Wrinkling	Improper sorting		• Avoid mixing heavy items (like work clothes) with light
			items (like blouses).
			• Try a fabric softener.
	Overloading or		• Load your washer so clothes have enough room to
	incorrect water level		move freely.
	Incorrect wash and		• Match Cycle selection to the type of fabric you are
	dry cycles		washing (especially for easy care loads).
	Repeated washing in		• Wash in warm or cold water.
	water that is too hot
NOISE		Possible Causes	What To Do
Washer is noisy		Washer is uneven	• To level the front of the washer, adjust the front leveling
			legs by rotating the individual leg in the proper direction
			for up or down. To level back of washer, lift back of
			machine 4″ (11 cm) and set down.
		Washer load is	• Press PAUSE to stop the washer, open the lid and
		unbalanced	redistribute the load evenly. Close the lid and press
			START.
		Shipping rod is still assembled	• To remove shipping rod from washer, pull yellow tag and
		in unit	attached rod from the bottom right hand side of washer.
		Washer is sitting too close	• Pull washer away from the wall; about 4″ (11 cm)
		to wall (causes knocking	is needed.
		during cycle)
OTHER	Possible Causes		What To Do
Labels on the exterior	Occasionally the adhesive		• Use a hair dryer set at the lowest heat setting, directing
of the washer will not	used on the labels does		the air at the label for a short amount of time. This will
peel off cleanly	not release cleanly		release the adhesive easily, without damaging the surface
			of the washer.

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