Electrolux EW 1209 I manual Service & Spare Parts, 0870 5, Customer Care, Symptom Possible causes

Page 23

Symptom

Possible causes

 

 

 

The machine vibrates when spinning

●

The internal packing has not been removed.

 

●

The machine is in contact with the wall or furniture.

 

●

The machine is not level and stable (check diagonally).

 

●

The washing load is badly distributed in the drum.

 

●

Maybe there is very little laundry in the drum.

 

 

 

The door will not open

●

The water level is above the bottom edge of the door.

●The machine is heating the water or drying the clothes.

●The drum is turning.

 

The door can only be opened when the END light

is on.

Spinning starts late or the machine

●

The electronic unbalance detection device has cut in because the

does not spin

 

laundry is not evenly distributed in the drum. The laundry is

 

 

redistributed by reverse rotation of the drum. This may happen several

 

 

times before the unbalance disappears and normal spinning can resume.

 

 

If, after few minutes, the laundry is still not evenly distributed in the

 

 

drum, the machine will spin at a lower spin or will not spin. In this

 

 

case, redistribute the load manually and select the spin programme.

The machine makes an unusual

●

The machine is fitted with a type of motor which makes an unusual

noise

 

noise compared with other traditional motors. This new motor ensures

 

 

a softer start and more even distribution of the laundry in the drum

 

 

when spinning, as well as increased stability of the machine.

 

 

 

No water is visible in the drum

●

Machines based on modern technology operate very economically

 

 

using very little water without affecting performance.

 

 

 

 

The machine does not dry or does

●

The drying time has not been selected

 

not dry properly

●

The water tap is not turned on (E10)

 

 

●

The drain filter is clogged (E20)

 

 

●

The machine is overloaded

 

 

●

The selected drying time or sector was not suitable for the laundry

If after the above checks, there is still a fault, call your local Electrolux Service Force Centre.

Service & Spare Parts

If you require an engineer or wish to purchase spare parts contact your local Electrolux Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be routed to the Service Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk.

When you call the Service Force Centre please make sure you give the model and serial number of the appliance.

This information can be found on the rating plate (see picture) or on the guarantee card.

 

Mod

 

Prod. No

P0042

Ser. No

 

Customer Care

For general enquiries concerning your Electrolux appliance or for further information on Electrolux products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.electrolux.co.uk:

Customer Care Department

Electrolux

55-77 High Street

Slough

Berkshire

SL1 1DZ

Tel 08705 950950*

*calls to this number may be recorded for training purposes.

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Contents Instruction Booklet Use InstallationChild Safety Contents Interest Environment Your New Washer-DryerEcological hints Detergent dispenser drawer Description of the ApplianceControl Panel 10Drying Time button 11Delay Start ButtonQuick wash button Super Rinse buttonProgramme progress display Start / Pause ButtonProgramme selector dial = Drain = Reset= Rinses = SoftenersOperating Sequence Start the programme Select the Delay StartSelect the spin speed or option Select the required optionsAutomatic washing and drying NON-STOP programme Drying only1000g = 1 kg Washing and Drying HintsWhich form? Which detergent?Washing Programmes Min Symbols on Description Consumption ProgrammeLoad Programme Options Degree of drying Type of fabric Max. load Spin speed Drying ProgrammesImportant Notes Wash Care SymbolsMaintenance and Cleaning Water inlet filter It is therefore a good idea to clean them from time to timeSomething Not Working Customer Care Service & Spare PartsSymptom Possible causes 0870 5This guarantee does not cover Guarantee ConditionsStandard guarantee conditions European guaranteeDrying Installation InstructionsTechnical Specifications Unpacking Installation on a Suspended FloorAppliance must be connected to a cold water supply Water inletWater drainage Interest of the environment LevellingSpecial conditions Permanent connection Electrical connectionBuilding-in Preparation and assembly of the doorFront view Electrolux Group. The world’s No choice

EW 1209 I specifications

The Electrolux EW 1209 I is a versatile and efficient washer dryer that caters to the modern consumer's laundry needs. This appliance is designed with cutting-edge technologies and features that ensure thorough cleaning, efficient drying, and user-friendly operation, making it an ideal choice for households of any size.

One of the standout features of the Electrolux EW 1209 I is its innovative ProSense technology. This intelligent system automatically adjusts the wash cycle time, water consumption, and energy use based on the size and type of load. This not only ensures optimal cleaning but also minimizes resource usage, offering a more environmentally friendly laundry solution.

The washer dryer boasts a large capacity, accommodating up to 9 kg of laundry in one wash cycle. This is particularly beneficial for larger families or those who frequently find themselves with significant laundry loads. The appliance operates on a range of wash programs, allowing users to select settings tailored to different fabric types, ensuring that delicate items receive gentle treatment while tougher fabrics benefit from a more intensive wash.

In terms of drying capabilities, the Electrolux EW 1209 I features a built-in heat pump technology. This allows the appliance to dry clothes at lower temperatures, which not only protects fabrics but also helps save on energy costs. The dryer operates efficiently and can handle up to 6 kg of laundry. Users will appreciate the flexibility of its various drying programs, including options for time-efficient drying and delicate care.

The appliance is also designed with user convenience in mind. The intuitive interface features a clear display and straightforward controls, making it easy for anyone to operate. Additionally, the delayed start function allows users to schedule laundry to begin at a more convenient time, such as during off-peak electricity hours.

Moreover, the Electrolux EW 1209 I is equipped with a variety of safety features, including child lock options and leak protection, providing peace of mind to households with young children. Its sleek and compact design makes it suitable for smaller living spaces, combining functionality with modern aesthetics.

In summary, the Electrolux EW 1209 I washer dryer is an impressive appliance that combines advanced technology with efficiency and ease of use. Its ProSense technology, generous capacity, heat pump drying, and user-friendly design make it a standout choice for anyone looking to streamline their laundry process while maintaining optimal fabric care.
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