Electrolux EW 1200 i manual Service & Spare Parts, 0870 5, Customer Care, Symptom

Page 21

Symptom

Possible causes

 

 

 

The door will not open

The programme is still running.

 

The door lock has not yet released.

 

There is water in tub.

 

 

 

The machine makes an unusual

The machine is fitted with a type of motor which makes an unusual

noise

 

noise compared with other traditional motors. This new motor ensures a

 

 

softer start and more even distribution of the laundry in the drum when

 

 

spinning, as well as increased stability of the machine.

 

 

 

Spinning starts late or the machine

The electronic unbalance detection device has cut in because the

does not spin

 

laundry is not evenly distributed in the drum. The laundry is

 

 

redistributed by reverse rotation of the drum. This may happen several

 

 

times before the unbalance disappears and normal spinning can resume.

 

 

If, after 10 minutes, the laundry is still not evenly distributed in the

 

 

drum, the machine will not spin. In this case, redistribute the load

 

 

manually and reselect the spin programme.

 

 

 

No water is visible in the drum

Machines based on modern technology operate very economically

 

 

using very little water without affecting performance.

 

 

 

The machine does not dry or does

The drying time has not been selected

not dry properly

The water taps are not turned on

 

The drain filter is clogged

 

The machine is overloaded

 

The selected drying time or sector are not suitable for the laundry

 

 

 

If after the above checks, there is still a fault, call your local Electrolux Service Force Centre.

Service & Spare Parts

If you require an engineer or wish to purchase spare parts contact your local Electrolux Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be routed to the Service Centre covering your post code area.

The addresses are detailed in this instruction book on the pages headed Electrolux Service Force Centres, and can also be found in your local telephone directory under “E”.

When you call the Service Force Centre please make sure you give the model and serial number of the appliance.

This information can be found on the rating plate (see picture) or on the guarantee card.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for any in-guarantee service calls.

Customer Care

For general enquiries concerning your Electrolux appliance or for further information on Electrolux products, please contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

Electrolux

55-57 High Street

Slough

Berkshire

SL1 1DZ

Tel 08705 950950

 

Mod

 

Prod. No

P0042

Ser. No

 

21

Image 21
Contents Instruction Booklet Installation Child SafetyUse Contents Your New Washer-Dryer Ecological hintsInterest Environment Description of the Appliance Detergent dispenser drawerPrewash Main wash Fabric softener Control Panel Operating Sequence At the end of the programme Start the machineMachine stops automatically Washing 2 KG of Mixed Fabrics AT 50CSelect the required time Select the programmeDrying 2.25 KG of Cotton Turn the programme selector dial clockwise to programme JAutodrying 1 KG of Mixed Fabrics Select the required optionTurn the programme selector dial clockwise to programme K Depress Quick Wash button, if required1000g = 1 kg Washing and Drying HintsWhich detergent? Which form?Laundry and placed in the tumble dryer Rinses Washing ProgrammesSofteners Long SpinOptions Degree of soil Programme Possible MaxShort Spin DrainDegree of drying Programme Max. load Spin speed Drying time Drying ProgrammesImportant Notes Wash Care SymbolsMaintenance and Cleaning Clean carefully under a fast running tap It is therefore a good idea to clean them from time to timeWater inlet filters Something Not Working Symptom Service & Spare Parts0870 5 Customer CareStandard guarantee conditions Guarantee ConditionsEuropean guarantee This guarantee does not coverPage Page Technical Specifications Installation InstructionsWashing DryingUnpacking Install the machine on a flat hard floorPositioning Never place cardboard, wood or similar materials underWater drainage Water inletLevelling Special conditionsInterest of the environment Electrical connection Permanent connectionBlue- Neutral Brown- Live Building-in Preparation and assembly of the doorDrill four fixing holes see Fig. G