Electrolux WM 100 B manual Service & Spare Parts, Customer care, Symptom Possible causes

Page 20

Symptom

Possible causes

 

 

 

The door will not open

■

The programme is still running.

 

■

The door lock has not yet released

 

■

The water level in the drum is too high or the machine is heating.

 

 

 

Spinning starts late or the machine

■

The electronic unbalance detection device has cut in because the

does not spin

 

laundry is not evenly distributed in the drum. The laundry is

 

 

redistributed by reverse rotation of the drum. This may happen several

 

 

times before the load is evenly distributed and spinning can resume

 

 

eventually at a lower speed, if the wash load is still not sufficiently

 

 

balanced distributed, after 10 minutes, the machine will not spin. In this

 

 

case, redistribute the load manually and reselect the spin programme.

 

 

 

The machine makes an unusual

■

The noise produced when spinning may differ from your previous

noise

 

washing machine, which is due to the modern drive system. This new

 

 

motor ensures a softer start and more even distribution of the laundry in

 

 

the drum when spinning, as well as increased stability of the machine.

 

 

 

No water is visible in the drum

■

Machines based on modern technology operate very economically

 

 

using very little water without affecting performance.

 

 

 

If after the above checks, there is still a fault , call your local Service Force Centre.

Service & Spare Parts

If you require an engineer or wish to purchase spare parts contact your local Electrolux Service Force Centre by telephoning:

0 8705 929929

Your telephone call will be routed to the Service Centre covering your post code area.

Customer care

For general enquiries concerning your Electrolux appliance or for further information on Electrolux products, please contact our Customer Care Department by letter or telephone as follows:

Customer Care Department

Electrolux

55-77 High Street

Slough

Berkshire SL1 1DZ

Tel: 08705 950950

When you call the Service Force centre please make sure you give the model and serial number of the appliance.

This information can be found on the rating plate (see picture).

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Please note that proof of purchase is required for any in-guarantee service calls.

 

Mod

 

Prod. No

P0042

Ser. No

 

21

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Contents
Instruction Book During Use InstallationChild Safety Interest of the environment Your New Washing MachineEcological hints Contents Description of the Appliance Detergent dispenser drawerControl Panel Operating Sequence Load the laundryMeasure out the detergent Add the fabric softener if requiredStart the machine At the end of the programmeDepress Rinse Hold button, if required Start the machine Washing Hints 1000g = 1 kgWhich detergent to use? How much detergent and fabric softener? Using a water softening agentWhich form? Wash Care Symbols Important NotesWashing Programmes Wash programmeProgramme dial Description Max Programmes for synthetics, delicates and wool SyntheticsMaintenance and Cleaning Water inlet filters Cleaning the filterWater drain filter Something Not Working Customer care Service & Spare PartsSymptom Possible causes Electrolux standard guarantee conditions Electrolux European guaranteeThis guarantee does not cover ExclusionsInstallation Instructions Technical SpecificationsUnpacking Positioning Water inletWater drainage Levelling Special conditionsEnsure that the cut off plug is disposed of safely Electrical connectionsPermanent connection Electrolux Service Force Electrolux Service Force
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