Something Not Working, Service & Spare Parts

Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.

IMPORTANT: if the END light flashes, the buzzer sounds and an alarm code is displayed, switch the machine off and call the Service Centre.

Symptom	Possible causes

The tumble dryer does not	● The door(s) has (have) not been closed.
start	● The plug is not properly inserted in the power socket.
	● There is no current at the socket.
	● The main fuse or the fuse in the plug has blown.
	● The selector dial is not set correctly.
	● The water reservoir is full or not properly inserted (the FULL TANK light is on).
	The programme starts in any case but it stops after approx. 4 minutes.
	● The START/PAUSE Button has not been depressed.
	● The DELAY START option has not been selected.

Drying takes too long or	● The laundry has not been spun properly.
laundry is not dry enough.	● The filters and/or the condenser are clogged up.
	● The water reservoir is full.
	● The room temperature is too high.
	● The selected time or drying cycle was not suitable for the laundry.
	● The LOW TEMPERATURE button has been pressed.
	● There is too much laundry inside the appliance.
	● The dryer is not correctly installed.

The drum light does not	● The Programme/Time selector dial is on position “RESET/OFF”.
light up:	● The lamp is defective.

If after the above checks, there is still a fault, call your local Service Force Centre.

Service & Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:

guarantee service calls.

To buy accessories, consumables and spare parts at our online shop please visit: http://www.zanussi- electrolux.co.uk

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”.

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The model and serial number of the appliance (found on the rating plate - see picture)

5.The purchase date.

Please note that a valid purchase receipt or guarantee documentation is required for in-

Customer Care Department

For general enquiries concerning your Zanussi Electrolux appliance or for further information on Zanussi Electrolux products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk

Customer Care Department

Major Appliances

Addington Way

Luton

Bedfordshire

LU4 9QQ

Tel 08705 727727*

*calls to this number may be recorded for training purposes.

ZDC 5370 W specifications

The Zanussi ZDC 5370 W is a condenser tumble dryer that delivers reliable performance to meet the needs of busy households. Designed with efficiency and ease of use in mind, this model is packed with features, technologies, and characteristics that make it an attractive choice for anyone seeking to streamline their laundry routine.

One of the standout features of the Zanussi ZDC 5370 W is its large capacity, accommodating up to 7 kg of laundry. This makes it ideal for families or for those who frequently wash bedding and larger items. Additionally, the machine has a variety of drying programs tailored to different fabrics, including cotton, synthetics, and delicates. This flexibility ensures that your garments are treated with care, reducing the risk of damage and preserving their quality.

The machine employs a user-friendly interface that includes an easy-to-read LED display, making it simple to select the desired program and monitor the drying process. With a delay start function, users can set the dryer to begin at a later time, which can help manage energy consumption and contribute to lower electricity bills.

Energy efficiency is a significant consideration for modern appliances, and the Zanussi ZDC 5370 W scores well in this regard. With an energy rating of B, it operates more economically compared to older models, minimizing the impact on your electricity consumption. For added convenience, the dryer features a self-cleaning condenser that reduces maintenance time, as it eliminates the need to manually empty the condenser unit after each drying cycle.

The appliance is designed with a door that opens wide, offering easy access to load and unload laundry. It also includes an adjustable feet feature, allowing the dryer to be leveled on uneven surfaces, contributing to its stability during operation.

In terms of safety, the Zanussi ZDC 5370 W is equipped with a child lock feature, preventing little ones from accidentally opening the door while the machine is in use. Furthermore, the appliance has a reverse tumble action that helps to reduce creasing and makes ironing a breeze.

In summary, the Zanussi ZDC 5370 W is a condenser tumble dryer that offers a balance of efficiency, convenience, and performance. With its substantial capacity, multiple drying programs, and user-friendly features, it stands as a top choice for individuals and families looking to simplify their laundry tasks while ensuring their clothes are treated with care. Whether for everyday garments or special items, this model promises to deliver excellent drying results every time.