Troubleshooting, Installation | Haier HK1600TXVE/ME, HK800TXVE/ME

Troubleshooting

The following circumstances do not constitute problems. Do not contact the maintenance service

until the problem has been confirmed.

	Problem	Possible cause

		Poor connection to power supply
	The washing machine fails to operate	Power failure
	The washing machine fails to operate	Door is not properly closed (It will show E1)
		Machine has not been switched on

		Water tap is not turned on(It will show E5)
	Washing machine cannot be filled	Water pressure is less than 0.05Mpa
	Washing machine cannot be filled	The inlet hose is kinked
	with water	The inlet hose is kinked
	with water	Water supply failure
		The program dial is not properly set
		The door is not properly closed
		The inlet hose filter is blocked

	The machine is draining while is	The height of the drainage hose is below 80cm (it
	The machine is draining while is	should be within 80-100cm)
	being filled	should be within 80-100cm)
	being filled	The drainage hose end is in water
		The drainage hose end is in water

		Drainage hose is blocked (It will show E2)
	Drainage failure	Drainage hose end is below 100cm above the floor
		level
		The filter is blocked
		Not all packing bolts have been removed
	Strong vibration during spin drying	Washing machine is located on an uneven surface
		Machine load is over 6kg.
		Not all foam packing has been removed from the motor

	Operation stops before completion	Water or electricity failure
	of a wash cycle	Washing machine is in soak cycle

	Operation stops for a period of time	Washing machine is in soak cycle
	Operation stops for a period of time	Washing machine gives an error message.

	Excessive foam in the drum, which	The detergent is not a low-foaming type or for manual
	spilled to the distribution drawer	wash
		Excessive use of detergent

Installation

Remove all the packing materials (including the foam base)to prevent vibration during use, as shown in Fig.1.Upon opening of the package, water drops may be seen on the plastic bag and the porthole. This is normal phenomenon resulting from water test in the factory.

Fig. 1

Check attachments and materials with reference to the following

Qty Name	Operation	Quality	Water	Drainage	Plastic
Model	manual	certificate	hose	holder	plugs
Model
HK1600TXVE/ME	1	1	1	1	4
HK1400TXVE/ME	1	1	1	1	4

HK1200TXVE/ME			1
HK1000TXVE/ME	1	1	1	1	3
HK800TXVE/ME

Dismantle the packing bolts as shown in Fig. 2.

The packing bolts are designed for clamping anti-vibration components inside of the washing machine during the transportation process. Beforeuse:

1. Remove the back plate;

2. Remove the three packing bolts on the back plate and take out the rubber hose;

3. Replace the back plate;

4. Fill the holes left by the packing bolts with plastic plugs.

(Attention: The packing bolts and rubber hose should be kept in a safe place for later use)

Fig.2

Adjusting the washing machine

There are adjustable feet under the bottom of the washing machine. Before use, the washing machine should be adjusted, as shown in Fig. 3, so that it is level.

Fig.3

HK1400TXVE/ME, HK1000TXVE/ME, HK1600TXVE/ME, HK800TXVE/ME, HK1200TXVE/ME specifications

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