Trouble-shooting Answer to question
(If there’s breakdown, please pull off the power plug before checking)
The following phenomena are not breakdowns sometimes. Please confirm again before sending it to repair.
If there are real breakdowns, please come to the special maintenance department or
Phenomenan | The reason | How to settle | ||
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The digitron displays E0. | ●The top lid is opened during | ► Close the top lid. | ||
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| reserve procedure. |
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The drainage cannot | ●Is the drain hose blocked? | ► Clean the foreign material. Open and | ||
work, or is too slow. The | ●Is the drain hose put down? | close The top Lid Once. | ||
digitron displays E1. |
| ► Put down the drain hose. Open and | ||
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| close the top lid once. |
It stops running in | ●The top lid is not closed. | ► Close the top lid. | ||
midway. The digitron |
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displays E2. |
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The safety switch acts, | ●Are the laundries put slantingly? | ► Reorder the laundries. Close the top lid. | ||
and the spinning cannot | ●Is the machine slanting? | ► The machine will start running after 10 | ||
work. The digitron |
| seconds of being placed horizontally. | ||
displays E3. |
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The water filling does | ●Is the water tap opened, or is | ► Open the water tap. Push the start/ | ||
not work, or is slow, the | there water supply failure? | Pause button once. | ||
digital displays E4. | ●Is the water inlet valve blocked? | ► Clean the water inlet valve then push | ||
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| ●Is the water pressure too low? | the start/Pause button once. |
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| ► Use after the water pressure is normal. |
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The digitron displays E6. | ●The water level sensor is bad. | ► Please contact the | ||
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The |
| Not wash | ●Is there power failure? | ► Please use it when there’s power |
machine |
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| ●Is the power plug inserted tightly? | supply. |
does not |
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| ●Is the water level reached preset | ► Insert the power plug tightly. |
act |
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| position? | ► Fill water to the preset position. |
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| Not spin | ●Is the power plug inserted tightly? | ► Insert the power plug tightly. |
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| ●Is the top lid closed reliably? | ► Close the top lid. |
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| ●Are the laundries set flat? | ► Set the laundries flat. |
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There’s abnormal sound | ●Is the machine slanting? | ► Adjust the machine to be even. | ||
inside the machine | ●Are the laundries put slantingly in | ► Reorder the laundries and close the | ||
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| spinning? | top lid. |
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| ●Are there any foreign materials? | ► Remove the foreign materials. |
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The water tap leaks | ●Is the jointer of water inlet hose | ► Fasten the jointer properly. | ||
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| loose or awry? |
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