Trouble-shootingAnswers to questions
(If there's breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns sometimes. Please confirm again before sending it to repair. If there are real breakdowns, please come to the special maintenance department or
Phenomenon | Reason | How to solve | ||
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The wash, rinse spin and gentle s lamps are | The top lid is opened. | Close the top lid. | ||
flashing. The machine does not spin. | ||||
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The wash, rinse, spin and jeans s lamps are flashing. | Is the drain hose blocked? | Clean the foreign material. Push | ||
The drainage cannot work, or is too slow. | the start button again. | |||
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The safety switch acts, and the spinning | Are the laundries put slantingly? | Reorder the laundries. Close the top lid. | ||
cannot work. The wash, spin, jeans and | Is the machine slanting? | Set the washing machine horizontally and | ||
speedy s lamps are flashing. | then open and close the top lid once. | |||
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| Is there power failure? | Please use it when there's power supply. | |
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The machine | Not wash | Is the power plug inserted tightly? | Insert the power plug tightly. | |
does not act. | Is the water level reached preset | Fill water to the preset position. | ||
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| Not spin | Is the power plug inserted tightly? | Insert the power plug tightly. | |
| Is the top lid closed reliably? | Close the top lid. | ||
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| Are the laundries set flat? | Set the laundries flat. | |
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| Is the machine slanting? | Adjust the machine to be even | |
There's abnormal sound inside | Are there any foreign materials? | Remove the foreign materials. | ||
the machine |
| Are the laundries put slantingly in | ||
| Reorder the laundries and close the top lid. | |||
| spinning? | |||
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The water faucet leaks water | Is the screw of the water inlet hose | Fasten the screw of the jointer properly. | ||
jointer loose? | ||||
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| Is the screw of the water inlet hose |
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| jointer twisted awry? |
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| Is the power plug plugged tightly? | Plug the power plug tightly. | |
No water inlet. |
| Is the water faucet opened? | Open the water faucet. | |
| Are the POWER ON/OFF and | Push the power ON/OFF button and | ||
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| START/PAUSE buttons pushed down? | START/PAUSE button. | |
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Common phenomena
Phenomena | Explanation | |
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The spinning is intermittent when it starts. | It is to balance the laundries to avoid slanting. | |
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Push the SPIN button, but it doesn't act. | The program is setting the drain time. A certain | |
period is needed before it starts spinning. | ||
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There may be some water flowing out of the drain | It is the water remained in the machine during the | |
hose in the first use of the machine. | ||
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The pulsator pauses during water filling in washing and rinsing. | It is to avoid splashing during water filling. | |
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