If you need assistance, If you need service

2. If you need assistance* . . .

Call our toll-froa tdephono number. Dial toll-free from anywhere In the U.S.A.:

1-80044?0PER (l-80&447-6737)

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.

For further information, write to:

Mr. William Clark

Consumer Assistance Representative

Roper Brand Appliances

2000 N State Route 63

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

3. If you need service* . . .

Contact the dealer from whom you purchased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your area, call our toll-free telephone number in Step 2.

l When asklng for help or servke:

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

4.If you are not satisfied with how the problem was solved . . .

l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer and Roper Brand Appliance warrantor have failed to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Drive

Chicago, IL 60606

lMACAP will in turn inform us of your action.