Whirlpool RAM4131A warranty If you need assistance, If you need service

Page 21

PROBLEM

Washer fills and drains without running

Washer drains during wash and rinse cycles, or water siphons out

POSSIBLE CAUSE

Cycle control knob is not pointing to a number in the cycle.

Drain hose is lower than the water level in the washer.

SOLUTION

Set cycle control knob on correct number in the cycle.

Adjust drain hose so that it is higher than the water level in the washer.

2. If you need assistance . . .

Call our toll-free telephone number. Dlal free from anywhere In the U.S.:

l-800-44-ROPER (1-800-4476737)

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.

For further information, write to:

Mr. William Clark

Consumer Assistance Representative

Roper Brand Appliances

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

3. If you need service . . .

Contact the dealer from whom you purchased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your area, call our toll-free telephone number in Step 2.

4.If you are not satisfied with how the problem was solved . . .

l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer and Roper Brand Appliance warrantor have failed to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Drive

Chicago, IL 60606

lMACAP will in turn inform us of your action.

21

Image 21
Contents 800-44R0PER Your safety is important to us This symbol will help alert you to such dangersThank you for buying a Roper appliance Understanding your responsibilities Important Safety InstructionsKnowing Your Washer’s Features Before starting your washer Operating Your WasherStarting or stopping Your washerSelecting a cycle and time Water temperature tipsRegular soil cycle Heavy soil cycleNormal soil cycle Short cycleWhat happens in each cycle Using rinse and spinUsing The Chlorine Bleach Dispenser This Before you washPreparing clothes for washing SortingLoading Suggestions Removing stainsPre-washing or soaking Stain removal rulesStain- ---- re- mov-al--- auide~ Gum Flammable dry cleaning solvent. Let dry. WashSponge Or apply aSTAlN Ink or EggPerspiration Water Temperature WaterWater Chlorine bleach Using laundry aidsAll-fabric bleach DetergentWashing special-care items Items Problem Solving laundering problemsCaring for your washer Saving energyWinterizing your washer Before calling for assistance If You Need Assistance Or SewiceIf you are not satisfied with how the problem was solved If you need serviceIf you need assistance Cycle control knob is not pointing to a number in the cyclePage Page From date of purchase Automatic Washer Warranty