Sun Microsystems X4640 manual Troubleshooting SIA, SIA Error Messages

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Troubleshooting SIA

This section provides information about Sun Installation Assistant (SIA) error messages, the SIA installation log file, as well as procedures for debugging an unattended PXE-based network installation.

Topics in this section include:

“SIA Error Messages” on page 59

“SIA Installation Log File” on page 60

“ILOM Remote Console Mouse Issue With SIA” on page 60

“Debugging Unattended Installation Problems” on page 60

SIA Error Messages

If SIA encounters an error or an unexpected condition, it generates an error message. You might encounter a number of straightforward error messages such as the following:

You have inserted Disc 3 but the system requires Disc 2. Please insert Disc 2.

You might also attempt to use SIA with versions of Linux or Microsoft Windows that are not supported. In that case you might see error messages such as the following:

The media you have provided is not a release that is supported by Sun

Microsystems, Inc. on this platform. You cannot use the Sun Installation

Assistant to install this product and associated software.

In this case, choose one of the following options:

To install a supported product, click Back and then insert the appropriate media.

To install a product not supported by SIA, click Exit to exit the Sun Installation Assistant and reboot the system. You can now install the unsupported product as you normally would without SIA.

For a list of supported operating systems, see “Supported Operating Systems” on page 13.

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Contents Sun Microsystems, Inc Network Circle Santa Clara, CA 091211@23031 Contents Observing an SIA PXE-Based Unattended Installation Related Books PrefaceRelated Third-Party Web Site References Sun Welcomes Your Comments Change History Page Introduction to Sun Installation Assistant Page Getting Started With Sun Installation Assistant SIA Task List SIA Version 2.2 Features and BenefitsSupported Operating Systems Server Support and SIA Media AvailabilityPage Local and Remote Media Options Starting SIA and Preparing for Deployment or Recovery TasksMouse Settings When Using SIA with Ilom Remote Console Mouse Settings When Using SIA with Ilom Remote Console Remote Update dialog appears Mouse Settings When Using SIA with Ilom Remote Console Proxy Host webproxy.mycompany.com Proxy Port Identifying the System dialog appears Supported Option Cards dialog then appears Task Selection dialog appears Linux With SIA on How to Install Linux With SIA Using Local or Remote Media Installing Linux With SIAInstalling Linux With SIA Local CD/DVD, or Redirected CD/DVD or ISO CD-ROM image SIA Install Media Information dialog, click Next to continue Http//hostnameorIPaddress /extractedISOdirectory Installing Linux With SIA Installing Linux With SIA Page How to Upgrade the System Bios and Ilom Firmware Using SIA to Upgrade System FirmwareUsing SIA to Upgrade System Firmware How to Upgrade HBA Firmware Using SIA to Upgrade System Firmware See Also How to Upgrade the System Bios and Ilom Firmware on Page How to Create the SIA Image and Prepare for PXE Boot Performing an SIA PXE-Based Attended InstallationYou image is now ready to be booted from Performing an SIA PXE-Based Attended Installation At the PXE boot prompt, press Enter or type suninstall Performing an SIA PXE-Based Unattended Installation Contents of the SIA State File False Apit.httpproxy=http//internal-hostportnumber Apit.osid.kickstart Creating the SIA Unattended State File for Linux Preparing for an Unattended SIA Installation of LinuxPreparing for an Unattended SIA Firmware Upgrade Creating the SIA Unattended State File for Firmware Upgrade How to Create the SIA Image and Prepare for PXE Boot You image is now ready to be booted from Preparing for an Unattended SIA Firmware Upgrade At the PXE boot prompt, press Enter or type suninstall Set Up Passwords for Root and Virtual Access Observing an SIA PXE-Based Unattended InstallationUsing a Virtual Console or Secure Shell SSH Connection Using a System ConsoleUsing a Serial Console Using a VNC ViewerSet up the serial console through the serial port SIA Error Messages Troubleshooting SIADebugging Unattended Installation Problems SIA Installation Log FileIlom Remote Console Mouse Issue With SIA SIA Boot Starts, Then Stops Page Getting the Software Creating a Bootable SIA USB Flash DriveRequirements Preparing the USB Flash Drive How to Get the Syslinux and SIA SoftwareAfter the formatting has completed, click the Close button # unzip syslinux-version.zip If Linux has automounted the device, unmount it first Navigate to the Syslinux mbr directory Unmount the USB flash drive To save your changes and boot SIA, select Save and Exit Index SIA