Troubleshooting
Most laundering problems are easily solved if you understand the cause. Check the following list for laundry problems you may have and their possible causes. Also, refer to the next page for information about the washer and how to fix some simple problems without calling for service. If you still need help, see “Requesting Assistance or Service” on page 19.
Common laundry problems
PROBLEM | CAUSE |
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Brown, yellow | • Chlorine staining |
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stains | • Iron in water heater or pipes |
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| • Iron and manganese in water |
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Dye transfer | • Improper sorting |
|
| • Load not immediately removed from washer after end of cycle |
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Gray whites, dingy colors
•Improper sorting
•Water temperature too low
•Not enough detergent
•Using soap in very hard water (use detergent in hard water)
Greasy looking | • Fabric softener poured directly on clothes |
spots | • Not enough detergent |
|
|
Lint | • Improper sorting |
| • Paper or tissue in pockets |
| • Pilling being mistaken for lint |
| • Overloading |
| • Not enough detergent |
|
|
Load too wet | • Cold rinses |
after spin | • Cycle stopped before spinning is complete |
|
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Shrinking | • Fabric type (some knits stretch during manufacturing – |
| laundering returns fabric to original size) |
| • Care label directions not followed |
Snags, rips and holes
•Items damaged before washing
•Misuse of chlorine bleach (do not pour directly on clothes)
•Sharp items not removed from pockets
•Overloading
•Fasteners not fastened
Stiff, rough | • Using soap in very hard water (use detergent in hard water) |
fabrics | • Not enough detergent |
| • Line drying |
|
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Wrinkling | • Overloading (leave more room for permanent press and knits) |
| • Load not immediately removed from washer after cycle |
| • Warm rinse water |
| • Fabric cycle selection incorrect |
|
|
Yellow areas | • Water temperature too low |
(from body oils) | • Not enough detergent |
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