Whirlpool 3360462 warranty If You Need Assistance Or Service, Before calling for assistance

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If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling an authorized Whirlpool service company for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance . ..

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

NOTE: If the power supply cord of this product is damaged, it must be replaced by a special cord, part number 3353308, available from authorized Whirlpool service companies

PROBLEM

Washer will not fill

Washer does not spin

POSSIBLE CAUSE

Power cord is not plugged into a live circuit with proper voltage.

Household fuse has blown or circuit breaker has tripped. A time-delay fuse has not been used.

Both hot and cold water faucets are not open.

Water supply hoses are kinked.

Cycle control knob is not set or pulled out.

Lid is open.

Power cord is not plugged into a live circuit with proper voltage.

Household fuse has blown or circuit breaker has tripped. A time-delay fuse has not been used.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. Check circuit voltage at your home’s fuse/circuit breaker box.

Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

Open both faucets.

Straighten hoses.

Set cycle control knob and pull out firmly.

Close lid firmly.

Firmly plug power cord into a live circuit with proper voltage. Check circuit voltage at your home’s fuse/circuit breaker box.

Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

Washer stops Washer pauses briefly at differ-

during a cycle ent times in each cycle. These pauses are normal.

Power cord is not plugged into a live circuit with proper voltage.

Household fuse has blown or circuit breaker has tripped. A time-delay fuse has not been used.

Wait a minute to see if washer starts cycle again.

Firmly plug power cord into a live circuit with proper voltage. Check circuit voltage at your home’s fuse/circuit breaker box.

Replace fuse with a time-delay fuse of the correct capacity. Reset circuit breaker.

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Contents UseAndCaie Knowing Your Washer’s FeaturesHelp when you need it Your safety is important to usANoteToYou Thank you for buying a Whirlpool applianceUnderstanding your responsibilities Important Safety Instructions+Available on some models KnowingYour Washer’s FeaturesBefore starting your washer OperatingYour WasherStarting or stopping your washer This SectionSelecting a cycle and time Selecting wash-rinse temperaturesLoad size tips Press fabricsPermanent Press cycle Regular cycleShort cycle Auto Soak cycleUsing rinse and spin Manual Soak cycleSee AutoSoak on page 7 for additional soaking information What happens in each J SpinCycle Regular and Short cyclesUsing the chlorine bleach dispenser FeaturesManual clean lint filter Magic CLEAN* lint filterBefore you wash Laundry TipsPreparing clothes for washing SortingLoading suggestions Removing stainsPrewashing or soaking Stain removal rulesRewash Stain removal guideRinse thoroughly. Wash Treat withInk or ballpoint pen ink Water usage guide Water temperatureWater hardness 130F 54C or aboveChlorine bleach Using laundry aidsFabric softeners All-fabric bleachWashing special-care items As flame-retardant. FollowTo retain flame retardant qualities Toys Problem Solving laundering problemsCaring for your washer Use lower water levels when washing small loadsSaving energy Winterizing your washerBefore calling for assistance If You Need Assistance Or ServiceIf you need FSP’ replace- ment parts Page FSP’ replacement parts and repair labor to correct defects Automatic Washer WarrantyMaterials or workmanship. Service must be provided by an From Date of Purchase Authorized Whirlpool service company
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