Whirlpool CL-8 user manual Troubleshooting, Problem Solution

Page 97

Troubleshooting

If you experience problems with the software, consult this list for troubleshooting tips.

 

Problem

 

 

 

Solution

 

 

 

 

 

 

Connection between PDA and laundry

 

 

Check position (angle should be 90

 

 

machine fails.

 

 

 

degrees)and distance of PDA in relation to

 

 

 

 

 

 

infrared sensor on laundry machine.

 

 

 

 

 

Make sure there isn’t any bright light

 

 

 

 

 

 

interfering with the infrared connection. Use

 

 

 

 

 

 

your hand to shade the sensor.

 

PDA appears to be locked up.

 

 

Try returning to the “Home” menu and re-

 

 

 

 

 

 

launch the Handheld Software.

 

 

 

 

 

Press the Reset button on the back of the

 

 

 

 

 

 

PDA. Caution: Audit data may be lost when

 

 

 

 

 

 

a reset is done on the PDA.

 

 

 

 

 

Check battery level, charge, or replace

 

 

 

 

 

 

battery if necessary.

 

PDA Sync with Management Software fails.

 

 

Check connection between PDA and cradle.

 

Audit Problems button displays in Audit View.

 

 

The Audit Problem button displays when

 

 

 

 

 

 

there are inconsistencies in audit data. They

 

 

 

 

 

 

are generally caused by:

 

 

 

 

 

 

i An audit that was collected from the

 

 

 

 

 

 

machine but never performed a HotSync®

 

 

 

 

 

 

operation to the Management Software.

 

 

 

 

 

 

i A deleted audit.

 

 

 

 

 

 

i A damaged audit table due to a washer or

 

 

 

 

 

 

dryer malfunction.

 

 

 

 

 

 

 

 

When trying to initialize a machine, Wrong

 

 

Machine needs to be factory reset. See

 

 

Access Password error displays.

 

 

 

Service Manual/Job Aid.

 

Receive Fatal Alert error while trying to

 

 

May not have been close enough to the

 

 

connect to machine.

 

 

machine. Reset the PDA and try again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Errors occur during Management Software

 

 

Uninstall the software and then reinstall.

 

 

installation.

 

 

 

 

 

Palmhandheld battery wears down quickly.

 

 

Palmhandheld models III or IIIx should not

 

 

 

 

 

 

be left in cradle unless a HotSync® operation

 

 

 

 

 

 

is being performed.

 

 

 

 

 

 

 

 

Program Error messages occur during

 

 

Follow reinstall procedures in the Appendix

 

 

software installation.

 

 

 

on pages 81 and 82.

 

Error displayed on machine.

 

 

Do not use $0.00 vend price for coin slides

 

 

 

 

 

 

or coin drops.

 

Off displayed on machine.

 

 

See Tech Sheet or Service Manual/Job Aid

 

 

 

 

 

 

for Off code details.

 

 

 

 

 

 

 

 

Handheld Software does not install on Palm

 

 

De-install the Management Software and

 

 

handheld.

 

 

 

install software on PC in the following order:

 

 

 

 

 

 

1. PalmSoftware

 

 

 

 

 

 

2. Management Software

 

 

 

 

 

 

 

 

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Contents Part 8524743A Advantech Commercial Laundry Products Software User’s ManualCopyrights and Liability Limitations Advantech Product Line Advantech Literature Cross ReferenceTable of Contents Table of Contents Data Exchange Between the Palm Handheld and Advantech Appendix Page Advantech Overview Advantech Commercial Laundry Products Page Brand SoftwareExporting Reports see Printing Reports see Advantech PC System Handheld Requirements Minimum Handheld Requirements Minimum PC System RequirementsAdvantech Management Software Installation Advantech Management Software Installation Installing Advantech Management SoftwareAdvantech Management Software Installation DCOM95 before installing the Management Installing DCOM95Hints Advantech Management Software Installation Advantech Handheld Software Installation Advantech Handheld Software Installation Installing Advantech Handheld SoftwareDesktop Advantech Handheld Software Installation Advantech Handheld Software Installation Advantech Handheld Software Installation Advantech Handheld Software Installation Advantech Management Software Setup Management Software Overview Advantech Management Software SetupMenus Command Buttons Restore Location Drop-down List Creating a New Location LocationsDeleting a Location Editing Location InformationSetting the Management Password PasswordsSetting the Access Control Password Setting Service Person IDs and Passwords Setting the Software Update Password Creating a New Machine Template Machine TemplatesOption New Dryer Template options Deleting a Machine Template Editing an Existing TemplateSpecial Prices Overview Setting Special PricesAdvantech Management Software Setup Advantech Management Software Setup Special Price Examples Page Click on Execute PDA Data Transfer Page Data exchange between PDA & Machine Starting the Handheld Software and LoggingData exchange between PDA & Machine Initializing Machines Data exchange between PDA & Machine Data exchange between PDA & Machine To initialize a machine Hint Using the Send Setup CommandUsing the Get Audit Command Using the Utilities Command Using the One Touch Command Audits Uploading Audits OverviewViewing Audits Audits Audits Displays Interval and Cumulative Cycle, Free Vend, Date, and Service PersonDisplays Interval and Cumulative Cycle Revenue for Viewing Histograms From the View Audit Details tab Creating a Manual AuditExisting Machines Audit ProblemsDeleting an Audit Deleting an Existing Machine Viewing an Existing MachineExceptions Exceptions Viewing ExceptionsCreating a Manual Exception Deleting an Exception Service Data Service Data Viewing Service DataEntering Service Data Manually Click on Delete Service Data Deleting Service DataReports Reports Viewing ReportsLocation Exceptions per MachineExporting Reports Printing Reports Reports Updating Control Board Firmware Firmware Update Firmware UpdateCheck the box Include ISP File Firmware Update Select Process ISPFirmware Update Firmware Update Firmware Update Appendix Appendix Passwords and IDsBacking Up the Management Software Single-click to select Whirlpool Advantech Reinstall ProceduresAudit Discrepencies Message Appearing in Audit Reconciliation Problems WindowException Cause Possible ExceptionsReport Types Category Setup ReportsCategory Audit Reports Appendix Category Exception ReportsAppendix Category Service Data Reports Exporting Reports Appendix Appendix Troubleshooting Information Problem Solution TroubleshootingGlossary Glossary Glossary Glossary Index Exceptions IndexQuick Reference Quick Reference Advantech System Quick Reference SheetAdvantech System Quick Reference Sheet Quick Reference One-stop number for commercial laundry support No-belts Warranty Claims Status or Missing PartsCommercial Laundry Link No-belts 1-800-662-3587 Option

CL-8 specifications

The Whirlpool CL-8 is a standout appliance in the world of modern laundry machines. Known for its efficiency and advanced technology, this washing machine is designed to meet the needs of households while delivering exceptional performance and convenience.

One of the main features of the Whirlpool CL-8 is its impressive load capacity. This machine can easily handle large loads, making it ideal for families or individuals with significant laundry demands. Its spacious drum allows users to wash more clothes in fewer cycles, saving both time and energy.

The CL-8 is equipped with a variety of washing programs, tailored to meet different fabric needs and soil levels. Users can choose from options such as delicate, heavy-duty, and quick wash cycles. This versatility ensures that every load is treated appropriately, maximizing cleaning efficiency while minimizing wear on fabrics.

Another key characteristic of the Whirlpool CL-8 is its energy efficiency. This model is designed to consume less water and electricity compared to traditional washing machines, thereby reducing utility bills and environmental impact. With Energy Star certification, the CL-8 meets strict energy efficiency guidelines, making it a sustainable choice for eco-conscious consumers.

The washing machine also boasts advanced technologies, such as load sensing and adaptive wash technology. These features intelligently assess the load size and soil level, automatically adjusting water levels and cycle times to optimize cleaning while minimizing waste. This not only enhances cleaning performance but also contributes to long-term savings.

Whirlpool has also integrated smart technology into the CL-8, allowing users to control and monitor their laundry from their smartphones. With a dedicated app, owners can start, pause, or receive notifications about their wash cycles, offering unparalleled convenience.

Additionally, the CL-8 is designed with a focus on user-friendliness. Its intuitive control panel and clear display make selecting cycles and options straightforward. The machine operates quietly, thanks to its advanced motor and suspension system, which reduces noise during operation.

In summary, the Whirlpool CL-8 is a highly efficient, technologically advanced washing machine that combines capacity, versatility, and smart features to enhance the laundry experience. Its thoughtful design and eco-friendly performance make it a top choice for modern households looking to streamline their laundry routines.