Philips 241S4 user manual Customer Care & Warranty, Rts, Msi, Anovo CH

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7. Customer care and warranty

7.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country

CSP

Hotline Number

Price

Opening Hours

 

 

 

 

 

 

Austria

RTS

+43

0810 000206

0.07

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Belgium

Ecare

+32

078 250851

0.06

Mon to Fri : 9am - 6pm

 

 

 

 

 

Cyprus

Alman

800 92 256

Free of charge

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Denmark

Infocare

+45

3525 8761

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

Finland

Infocare

+358 09 2290 1908

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

France

Mainteq

+33

082161 1658

0.09

Mon to Fri : 9am - 6pm

Germany

RTS

+49

01803 386 853

0.09

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Greece

Alman

+30

00800 3122 1223

Free of charge

Mon to Fri : 9am - 6pm

 

 

 

 

 

Ireland

Celestica

+353 01 601 1161

Local call tariff

Mon to Fri : 8am - 5pm

 

 

 

 

 

 

Italy

Anovo Italy

+39

840 320 041

0.08

Mon to Fri : 9am - 6pm

 

 

 

 

 

Luxembourg

Ecare

+352 26 84 30 00

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Netherlands

Ecare

+31

0900 0400 063

0.10

Mon to Fri : 9am - 6pm

Norway

Infocare

+47

2270 8250

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Poland

MSI

+48

0223491505

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

Portugal

Mainteq

800 780 902

Free of charge

Mon to Fri : 8am - 5pm

 

 

 

 

 

 

Spain

Mainteq

+34

902 888 785

0.10

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Sweden

Infocare

+46

08 632 0016

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

Switzerland

ANOVO CH

+41

02 2310 2116

Local call tariff

Mon to Fri : 9am - 6pm

 

 

 

 

 

 

United Kingdom

Celestica

+44

0207 949 0069

Local call tariff

Mon to Fri : 8am - 5pm

 

 

 

 

 

 

Contact Information for China:

Country

Call center

Consumer care number

 

 

 

China

PCCW Limited

4008 800 008

 

 

 

Contact Information for NORTH AMERICA :

 

 

 

 

Country

Call center

Consumer care number

 

 

 

U.S.A.

EPI-e-center

(877) 835-1838

 

 

 

Canada

EPI-e-center

(800)479-6696

 

 

 

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Safety precautions and maintenance OperationNotational Descriptions Disposal of product and packing material Waste Electrical and Electronic EquipmentWeee Taking back/Recycling Information for CustomersSetting up the monitor InstallationPackage contents 241S4L 241S4LCSetting up the monitor Operating the monitor WKHPRQLWRUÀUPO\OFF Movie, Game, Economy, OffOSD Menu Basic and simple instruction on the control keysFRQÀUPWKHFKRLFHRUFKDQJH 5HVROXWLRQQRWLÀFDWLRQ PivotRemove the Base Assembly for Vesa Mounting Remove the screws from hinge cover Remove the base assembly Image Optimization SmartImageSmartContrast Philips SmartControl PremiumFirst launch -Wizard Image Optimization Image Optimization First Color Calibration Screen OptionAuto Pivot Image Optimization Context Menu has four entries  Tune Display Opens the SmartControl Premium control panel7KHWDVNWUD\KDVÀYHHQWULHV  Technical Support Displays the tech supportSmartDesktop Guide WhenOther alternative path Vista Title Bar Options Image Optimization Technical Specifications LCDLED YESMtbf Rohs YES Epeat6SHFLÀF6XEVWDQFHV Resolution & Preset Modes Power Management 3RZHU0DQDJHPHQWHÀQLWLRQRegulatory Information QHUJ\IÀFLHQF\Lead-free Product Epeat Electronic Product EnvironmentalProduct also comply with the following standards ‡ GS EK1-20002013 GS mark requirementEnergy Star Declaration Federal Communications Commission FCC Notice U.S. OnlyEN 55022 Compliance Czech Republic Only 3ROLVK&HQWHUIRU7HVWLQJDQG&HUWLÀFDWLRQVarning VaroitusAchtung Beim Aufstellen China RoHS RoHSCustomer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsProximity of Pixel Defects For the proximity of pixel defectsTables Total bright dot defects of all typesCustomer Care & Warranty RTSMSI Anovo CHIBA FujitsuAMC CPSContact Information for Apmea region ASPTroubleshooting 9HUWLFDOÁLFNHUDSSHDUV+RULRQWDOÁLFNHUDSSHDUV SmartControl Premium FAQs General FAQs Recommended resolution for thisDo if the screen shows Cannot Display this video mode?How do I adjust the resolution? Desired resolution under WindowsWhat if I get lost when I am making Monitor adjustments via OSD?Troubleshooting & FAQs 6SHFLÀFDWLRQVDUHVXEMHFWWRFKDQJHZLWKRXWQRWLFH