Nortel Networks P0941629 Blind Transfer, Transfer using announce, Transfer using Conference

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Feature List ￿!

Transfer

Allows you to transfer a call. To transfer a call you must have an available intercom line.

Blind Transfer

1.Press û¥àâ.

2.Press the transfer destination number.

3.Replace the handset.

Transfer using announce

1.Press û¥àâ(intercom dial tone is heard).

2.Press the transfer destination number.

3.Announce the call to the receiving party (optional).

4.Replace the handset.

Transfer using Conference

1.Press ûÛ.

2.Make the second call.

3.û¥Ü.

4.Replace the handset.

To Transfer an external call to a co-worker with a line appearance using Hold

1.Put the caller on hold and select your alternate line.

2.Call your co-worker. Tell your co-worker the flashing line appearance is a call for them.

3.Replace the handset.

Note: Your co-worker must have an Business Communications Manager telephone with line appearance.

P0941629 Issue 02

Business Communications Manager ATA 2 User Guide

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Contents Business Communications Manager ATA 2 User Guide Page Contents Data Communication Troubleshooting for Data ApplicationsWhat does ATA 2 do? About Business Communications Manager ATAPage Account Code Feature ListAlternate Line Call ForwardCall Pick-up Group Call Pick-up DirectedCall Queuing Camp-onHold Call Exclusive Disconnecting One PartyConference Hold Conference Consultation Split ConferenceHotline Hold Call PublicLast Number Redial Line Pool SelectionPrivacy Control Priority CallRestriction Override Ring AgainSaved Number Redial Service ModeSend Message System Speed DialTransfer using Conference Transfer using announceTransfer Blind TransferVoice Call Trunk Answer from any TelephoneVoice Messaging ¥¡ââSet Tones to OFF Data CommunicationAuto-answer Modems and Answering Machines Modem and FAX Transmission CompatibilityPage Troubleshooting for Data Applications