Nortel Networks P0941629 manual Troubleshooting for Data Applications

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Troubleshooting for Data Applications

If you are having trouble, check the following before calling a repair person:

1.Make sure the data parameters (parity, baud) are set correctly.

2.Make sure Business Communications Manager Analog Terminal Adapter 2 is in the tones OFF mode. See Tones on page 12.

3.Make sure you are dialing out on the proper line. The proper line is either an intercom or external line. See Alternate Line on page 7. To change your prime line, see your System Administrator.

4.Substitute a single line telephone for your data communication device. If you receive a dial tone on the single line telephone, the problem can be with the data communication device.

P0941629 Issue 02

Business Communications Manager ATA 2 User Guide

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Contents Business Communications Manager ATA 2 User Guide Page Contents Data Communication Troubleshooting for Data ApplicationsWhat does ATA 2 do? About Business Communications Manager ATAPage Account Code Feature ListAlternate Line Call ForwardCall Pick-up Group Call Pick-up DirectedCall Queuing Camp-onHold Call Exclusive Disconnecting One PartyConference Hold Conference Consultation Split ConferenceHotline Hold Call PublicLast Number Redial Line Pool SelectionPrivacy Control Priority CallRestriction Override Ring AgainSaved Number Redial Service ModeSend Message System Speed DialTransfer using Conference Transfer using announceTransfer Blind TransferVoice Call Trunk Answer from any TelephoneVoice Messaging ¥¡ââSet Tones to OFF Data CommunicationAuto-answer Modems and Answering Machines Modem and FAX Transmission CompatibilityPage Troubleshooting for Data Applications