Jura Capresso Z9 manual Troubleshooting

		7 Troubleshooting
7 Troubleshooting
Problem	Cause/Result	Action
When preparing a latte	–	T Turn the setting wheel of the cappuccino
macchiato, the typical		frother to the far right and the Milk Foam
three layers do not		position ü.
form.		T Change the length of the interval to at
		least 30 seconds in programming mode
		(see Chapter 4 ‘Permanent settings in
		programming mode – Product settings’).

Insufficient foam is	The cappuccino frother
produced when the	is dirty.
milk is frothed or
milk sprays from the
cappuccino frother.

T Clean the cappuccino frother (see Chapter 5 ‘Maintenance – Cleaning the cappuccino frother’).

T Dismantle and rinse the cappuccino frother (see Chapter 5 ‘Maintenance – Dismantling and rinsing the cappuccino frother’).

T Check that the air intake pipe is fitted on the cappuccino frother.

T Rinse or replace the air intake pipe. You will find a replacement in the Welcome Pack.

Coffee only comes	Coffee or ground coffee	T Put the grinder on a coarser setting or use
out in drips when it is	has been ground too	coarser ground coffee (see Chapter 1
being prepared.	finely and is blocking the	‘Preparing and using for the first time –
	system. The same filter	Adjusting the grinder’).
	cartridge may have been	T Perform descaling (see Chapter 5
	used several times or	‘Maintenance – Descaling the machine ’).
	the water hardness set
	incorrectly in the
	programming mode.
Water hardness cannot	The CLEARYL Blue filter	T Deactivate the filter cartridge in
be adjusted.	cartridge is activated.	programming mode.
‘Fill bean container.’ is	The bean monitor is	T Clean the bean container (see Chapter 5
not displayed although	dirty.	‘Maintenance – Cleaning the bean
the bean container is		container’).
empty.

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