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| 7 Troubleshooting |
7 Troubleshooting |
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Problem | Cause/Result | Action |
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When preparing a latte | – | T Turn the setting wheel of the cappuccino |
macchiato, the typical |
| frother to the far right and the Milk Foam |
three layers do not |
| position ü. |
form. |
| T Change the length of the interval to at |
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| least 30 seconds in programming mode |
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| (see Chapter 4 ‘Permanent settings in |
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| programming mode – Product settings’). |
Insufficient foam is | The cappuccino frother |
produced when the | is dirty. |
milk is frothed or |
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milk sprays from the |
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cappuccino frother. |
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T Clean the cappuccino frother (see Chapter 5 ‘Maintenance – Cleaning the cappuccino frother’).
T Dismantle and rinse the cappuccino frother (see Chapter 5 ‘Maintenance – Dismantling and rinsing the cappuccino frother’).
T Check that the air intake pipe is fitted on the cappuccino frother.
T Rinse or replace the air intake pipe. You will find a replacement in the Welcome Pack.
Coffee only comes | Coffee or ground coffee | T Put the grinder on a coarser setting or use |
out in drips when it is | has been ground too | coarser ground coffee (see Chapter 1 |
being prepared. | finely and is blocking the | ‘Preparing and using for the first time – |
| system. The same filter | Adjusting the grinder’). |
| cartridge may have been | T Perform descaling (see Chapter 5 |
| used several times or | ‘Maintenance – Descaling the machine ’). |
| the water hardness set |
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| incorrectly in the |
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| programming mode. |
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Water hardness cannot | The CLEARYL Blue filter | T Deactivate the filter cartridge in |
be adjusted. | cartridge is activated. | programming mode. |
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‘Fill bean container.’ is | The bean monitor is | T Clean the bean container (see Chapter 5 |
not displayed although | dirty. | ‘Maintenance – Cleaning the bean |
the bean container is |
| container’). |
empty. |
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