NETGEAR FVS318N Basic Functioning, Power LED Not On, Test LED Never Turns Off, Troubleshooting

ProSafe Wireless-N 8-Port Gigabit VPN Firewall FVS318N

Note: The wireless VPN firewall’s diagnostic tools are explained in

Diagnostics Utilities on page 373.

Basic Functioning

•Power LED Not On

•Test LED Never Turns Off

•LAN or WAN Port LEDs Not On

After you turn on power to the wireless VPN firewall, verify that the following sequence of events occurs:

1. When power is first applied, verify that the Power LED is on.

2. After approximately 2 minutes, verify that:

a.The Test LED is no longer lit.

b.The left LAN port LEDs are lit for any local ports that are connected.

c.The left WAN port LEDs are lit for any WAN ports that are connected.

If a port’s left LED is lit, a link has been established to the connected device. If a port is connected to a 1000 Mbps device, verify that the port’s right LED is green. If the port functions at 100 Mbps, the right LED is amber. If the port functions at 10 Mbps, the right LED is off.

If any of these conditions do not occur, see the appropriate following section.

Power LED Not On

If the Power and other LEDs are off when your wireless VPN firewall is turned on, make sure that the power cord is correctly connected to your wireless VPN firewall and that the power supply adapter is correctly connected to a functioning power outlet.

If the error persists, you have a hardware problem and should contact NETGEAR technical support.

Test LED Never Turns Off

When the wireless VPN firewall is powered on, the Test LED turns on for approximately

2 minutes and then turns off when the wireless VPN firewall has completed its initialization. If the Test LED remains on, there is a fault within the wireless VPN firewall.

Troubleshooting

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